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People Support Team Leader

People Support Team Leader

SeeAbilityRedhill, England, United Kingdom
1 day ago
Job type
  • Full-time
  • Permanent
Job description

Join Our Team as People Support Team Leader

Location : Work from Home and offices in Leatherhead and Redhill, Surrey

Salary : Competitive plus benefits

Hours : 37.5 hours per week

Contract : Full time, Permanent

Right to Work : Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

Essential Criteria

To be considered for this position, you will demonstrate exposure to the following :

  • Proven experience in managing an HR administration function.
  • Advanced excel skills and a strong understanding of data and systems integration and knowledge of Power BI would be a great advantage.
  • Experience in a regulatory environment and familiarity with HR systems.
  • A proactive problem solver with a focus on delivering simplicity and efficiency.
  • Strong leadership and coaching skills, with the ability to inspire and motivate your team.

About you

As the People Support Team Lead, you would be working as part of our wider People Team, reporting to the Head of Recruitment and People Administration. You will lead a team to build on our processes, policies, data and systems, yet continuously improve to ensure your customers have an experience that is easy, supportive and timely that drives engagement and capacity. You will already be working at this level and ideally have experience team leading or managing HR Admin in a regulatory environment.

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225

anniversary, having pioneered specialist support across multiple generations since 1799! We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Your responsibilities

  • Collaborate and streamline processes : Work closely with the wider People Team, recruitment, payroll, and managers to ensure clear communication and efficient, smooth-running HR services across the charity.
  • Lead and develop your team : Coach and guide our colleagues in the People Team, supporting their growth as they deliver exceptional administration.
  • Optimise people systems : Manage and continuously enhance HR systems to simplify processes and drive efficiency for both our home managers and the People Team.
  • Onboarding excellence : Oversee the onboarding of new candidates, ensuring all legal and procedural requirements are completed timely for a smooth start and induction into SeeAbility.
  • Drive team growth : Provide your team with development opportunities, encouraging them to reach their full potential and achieve outstanding performance.
  • Policy management : Ensure all people-related policies are up-to-date, legally compliant, and foster an inclusive and pragmatic work environment.
  • Data and reporting : Deliver accurate, insightful weekly, monthly and quarterly reports and data analysis to support key decision-making and the charity’s objectives.
  • Payroll oversight : Prepare and submit accurate monthly payroll reports, ensuring all data is correct for timely payment.
  • Annual process management : Lead annual cycles, including policy reviews, pay reviews, and other critical processes, ensuring they are delivered on time.
  • Project involvement : Support key organisational projects as needed, contributing your expertise to drive success.
  • Manage third-party relationships : Act as a point of contact for third-party providers, addressing any concerns or issues that arise, e.g. HRIS provider, occupational health provider and DBS bureau.
  • Simplify and innovate : Continuously review and simplify policies, processes, and systems to create a more efficient and user-friendly experience.
  • Crisis preparedness : Develop a critical recovery plan to ensure payroll continuity in case of system outages.

    • If you’re ready to lead with impact and help shape a high-performing HR administration function, we’d love to hear from you!

    Why work for us?

    Your development and appreciation : Fully paid essential training inc. Care Certificate, Funded professional qualifications – QCF levels 2-6 available (valued at £3,000+), Annual excellence awards, Long service awards every 5 years and recognition, Development Discussions : Opportunity to discuss your progress and your future, Leadership development academy for the next steps in your career.

    Your work-life balance : 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service), Life events : Time off when you need it most, 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years, Enhanced Family-Friendly Pay, Paid Fertility Leave, Carers Leave available, Flexible Working : We are up for anything that works for your team and the wider organisation.

    Your money goes further : £500 monthly bonus scheme for two lucky colleagues, Enhanced overtime rates for working bank holidays and weekends, Eligible for Blue Light Card discounts, Discounts and cashback at hundreds of shops, restaurants and activities, Access to Tickets for Good, Pay reviews and commitment to pay competitive rates, Employer contributory pension scheme : Support and tools to help you make the right decisions about your future, Refer a friend and receive £600, Paid DBS and renewals, Season ticket loans.

    Your wellbeing counts : Cycle to Work scheme, Life assurance of 2x annual salary, Free 24 / 7 employee assistance programme for advice and support, Free eye test, Discounted Gym Membership, Dedicated in house Wellbeing Coach for your team.

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