Account Manager / Business Development Manager

Job Title : Account Manager / Business Development

Location : Kings Cross

Salary : £30,000 per annum + Up to £9k bonus

Job type : Full time, Permanent

About us :

Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.

The Role :

We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager.

This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them.

The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies.

You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients.

This is a wfh hybrid position working at our Kings Cross office at least two days a week.

We can only consider candidates with a right to work in the UK, we cannot sponsor.

We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian.

Your Responsibilities :

Outreach :

Representing the client in a professional wayNurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client.Booking two meetings a week and managing changes in scheduling in a timely mannerMaintaining agreed outreach volumes consistentlyClient Management :

Preparing and leading meetings with the client, building client rapport and trustPreparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areasSupporting the client strategy with the implementation of bespoke client campaignsWorking with your CSM to ensure ongoing client satisfactionAdmin :

Comfortable using a CRM system, Google Sheets, and following internal processesLogging conversations with clear actions and next stepsReading and responding to emails in a timely mannerAbout you :

Required Attributes :

Organised and attentive to client needsExperience in managing and nurturing relationshipsConfident reaching out to new leads to introduce the clientExperience with either Google Workspace or Microsoft OfficeExcellent English language skills, verbal and writtenHighly focused and organised with a desire to learn and growCalm under pressure with the ability to multi-task and prioritise within a constantly shifting environmentProactive and comfortable contributing to discussionsSelf-motivated to problem-solveEye for detailGood communicator and able to read and adapt to social cuesAbility to anticipate and identify client issuesCan take detailed notes during conversationsDesired Attributes :

Experience with CRM systems, ideally HubspotKnowledge of GDPR and data protection practicesTouch typingAdditional languagesBenefits :

Hybrid workingOffice drinks / dinner or activity once a month in Central LondonExtensive ongoing personal developmentUnlimited access to therapy on our well-being platformAccess to company library and company Book ClubFree sanitary products at our Kings Cross officeImplemented Anti-harassment PolicyRegular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment.20 days Holiday + 8 public holidays + extra paid day off for your BirthdayMonthly 1-2-1's with Company Director to discuss development and well-beingA supportive team that values quality work but also believes in a healthy work / life balanceOur Values :

Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovationIntegrity - Making choices that are well thought-out, ethical and fairHuman first - Work life does not come at a cost to personal lifeCollegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected.Hard work - Passion for ongoing learning and developmentOur Awards :

Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024 & 2025

Please write a cover letter with your CV to be considered for the role

Candidates with experience of or working currently in relevant job titles, including : Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales