Join Our Deputy Manager Community - London & South West Stores WHO WE ARE QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for courageous thought leaders who constantly strive for excellence. Driven by their curiosity and boundless creativity; who know that refinement and a good witticism aren’t mutually exclusive. Our People are subject matter experts, ready to pave the way for their team to achieve new levels of success – and just as importantly, joy. THE ROLE The Deputy Manager role is to partner with the Location Manager to drive the business and the location’s achievement of KPI’s and coaching the team to achieve excellence. To be accountable for the successful operational running of the location in the Managers absence and be an inspirational ambassador of Ted understanding and promoting the company’s “Mission Statement” and “Vision”. MAIN RESPONSIBILITIES

• Ensure the team maximizes sales potential by the correct use of all resources, leadership and team motivation.
• Deliver effective recruitment, training, and motivation of the team. Adapt personal, interpersonal and Managerial behaviour to bring out the best in people and enhance the company brand values.
• Ensure store and team members are presented to the highest possible standards in line with brand expectation. Be competent in product knowledge and feedback regularly to Store Manager on performance and opportunities.
• Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair, and trustworthy and demonstrate enthusiasm and passion for the brand.
• Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions.
• Be competent in knowledge of stores performance and have a keen awareness of local market, support team to develop client opportunities.
• Follow policies and procedures and complete administrative tasks correctly and on time. Manage store systems / processes to support a sales environment and achieve operational guidelines.
• Partner with Store Manager and Central Operations team on all back of house operations and systems / processes to support a sales environment and achieve operational & LP guidelines to protect all assets
• Collaborate with Store Manager in areas of risk management, physical security (health & safety), store cash controls (bank deposits, safe funds, petty cash), and inventory management (stock take, stock counts)
• A strong digital focus with the ability to embrace and drive new initiatives from concept to implementation, helping support new ways of selling and brand profile enhancements. TOOLS OF THE TRADE
• Previous sales and team management experience
• Previous retail sales experience in a high end, contemporary environment, with a passion for product, retail
• Excellent communication and organizational skills
• Leadership
• Proactive and positive attitude OUR VALUES AUTHENTICWe have the freedom to be our ‘best self’, being true to ourselves and others KINDWe try to do the right thing : for each other, our communities, our planet and for Ted CURIOUSWe are hungry to explore, innovate and think differently COURAGEOUSWe have the confidence to be brave, have fun and discover the unexpected INCLUSIVEWe embrace and respect individuality and celebrate difference & diversity BENEFITS At Ted we offer a range of benefits so you can enjoy wearing Ted, look after your health and share in the success of your store location. We’ll provide you with access to our generous KitTED benefit from day 1 which gives you 75% off Ted kit so you can look great from the start, Ted to Toe! Once you have completed your settling in period we’ll also give you £500 of free Ted kit per season and a generous 40% off Ted for your friends and family.We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets which pays up to 15% of monthly salary. Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer