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Customer Advisor

Customer Advisor

Pavers ShoesRushmere Shopping Centre, Craigavon, Craigavon, Ireland
30+ days ago
Salary
£11.70–£12.05 hourly
Job type
  • Permanent
Job description

Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!

We have a part time Customer Advisor opportunity to join our Pavers team in Craigavon on an 8 hours per week contract.

You’ll need good availability as the role will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)

  • Generous Staff Discount scheme, some of which can be shared with your family and friends!
  • Holiday Entitlement which increases with service.
  • Company Contribution Pension
  • Access to the Pavers Foundation : an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy : providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  • Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Customer Advisor

  • Deliver exceptional customer service
  • Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
  • Be self-aware, being able to question, learn, and take responsibility for yourself
  • Be a team player, maintaining a friendly, engaging, and positive attitude
  • Support the maintenance of store standards, product placements and stockroom