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Channel Sales Manager UK

NextivaUnited Kingdom (Remote)

30+ days ago

Salary

£28,000.00–£30,000.00 yearly

Job type

Remote

Job description

Redefine the future of customer experiences. One conversation at a time.

Were changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

If youre ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, youre in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

Redefine the future of customer experiences. One conversation at a time. Were changing the game with a first-of-its-kind, unified, AI powered customer experience platform for businesses to engage, market, sell and service. Its called UCXM and is based on consistently providing a great customer experience across channels and touchpoints because today, consumers want to talk to brands on a channel and at a time that suits them, instead of the one you may try to impose on them.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If youre ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, youre in the right place.

The Channel Sales Manager is responsible for achieving sales, profitability and partner recruitment objectives in the UCXM and CCaaS markets. This role represents the entire range of Nextiva products and services to assigned partners as well as focusing on a specific solution or product in a vertical partner market.

This is a role heavily focused on recruiting net new partner relationships for Nextiva and preference will be given to those candidates that can demonstrate previous success with recruiting channel partners.

Key Responsibilities

Establishing productive, professional relationships with key personnel in partner accounts
Recruiting, educating, and nurturing channel partners to achieve success
Coordinating the involvement of company personnel, including support, service, technical and management resources to meet partner performance objectives and partner expectations
Meeting assigned targets for profitable sales volume and strategic objectives in partner accounts
Proactively leading a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
Proactively assessing, clarifying, and validating partner needs on an ongoing basis
Selling through partner organizations to end users in coordination with partner sales resources
Managing potential channel conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
Leading solution development efforts that best address end-user needs while coordinating the involvement of all necessary company and partner personnel
Ensuring partner compliance with partner agreements
Driving adoption of company programs among assigned partners
Proactively recruiting new qualifying partners

Qualifications

5+ years of demonstrated experience in channel partner recruitment and management, with a telecommunications product

Extensive network of channel partners within the assigned territory

Documented success of bring on new channel partners to an organization

Proof of quota attainment and meeting performance objectives

Advanced understanding of CX and Contact Centre solutions

Bachelors degree in Business or equivalent combination of education and related work experience

Excellent communication skills, including the ability to exercise assertiveness to influence others to create desired sales results

Ability to prioritize and handle multiple tasks

Strong organization skills with superior attention to detail, adaptability and quick thinking

Excellent presentation skills

Ability to follow directions from a remote manager / leader

Ability to travel up to 50% of the time, at times on short notice

Intermediate to Advanced Microsoft Word, Excel, Access, and PowerPoint skills

Nextiva Core Competencies / DNA :

Drives Results : The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform.

Critical Thinker : The successful candidate is fact based and data driven, able to understand and articulate the why, identifying key drivers and learning from the past. They are forward-thinking , anticipating problems before they arise. Theyll recommend and action well thought out solutions, understanding the risks and dependencies.

Right Attitude : The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; theyre resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring , supporting and respecting our customers and team members.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out whats going on at Nextiva, check us out on , , , , and the .

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