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Sales Manager

Parke Lane People LimitedBourton-On-The-Water, England, United Kingdom

26 days ago

Salary

£45,000.00–£50,000.00 yearly

Job description

Our client within the the building and construction space, are seeking a Sales Manager to join their busy team.

Managing a team of 4, who deal with inbound enquiries , you will play a pivotal role in shaping the growth of a premium, values-driven brand within the architectural industry. Your experience in luxury or premium sectors, where attention to detail, relationship-building, and exceptional service are paramount, will be key. You will nurture long-term leads and guide them through a sophisticated, consultative sales journey.

In this role, you will lead, mentor, and develop a high-performing inbound sales team while ensuring smooth operational processes and back-office support functions. Your leadership will drive both sales growth and operational efficiency to maintain alignment between sales activities and administrative processes.

Key Responsibilities :

Team Leadership & Performance Management

Lead, coach, and develop the inbound sales and back-office support teams.
Foster a collaborative, customer-focused culture.
Set and track sales targets and performance metrics through regular reviews and development plans.

Sales Operations & Process Optimisation

Oversee lead management, CRM updates, order processing, documentation, and reporting.

Streamline end-to-end sales processes to improve efficiency, accuracy, and compliance.

Ensure alignment between sales activities and back-office support.

Customer Experience & Strategic Reporting

Ensure seamless coordination between sales and customer service teams.

Monitor key sales metrics and provide actionable insights to senior management.

Continuously refine customer engagement strategies to improve satisfaction and retention.

Qualifications and Experience :

Qualifications :

Leadership or management training / certifications (e.g., ILM, CMI Level 3+ in Management and Leadership).

Degree or relevant qualification in Business, Sales, Marketing, or a related field (preferred but not essential).

Experience :

Recruitment & Talent Development

Experience in hiring, onboarding, and training a sales team, ensuring the right mix of skills and culture fit.

Ability to create structured training programs for product knowledge, sales techniques, and customer service.

Sales Strategy & Process Implementation

Proven track record of developing and executing an inbound sales strategy.

Experience in optimising CRM systems for lead tracking and conversion.

Ability to define KPIs, sales targets, and performance measurement frameworks.

Leadership & Culture Building

Strong leadership in motivating and coaching individuals to achieve high performance.

Experience in creating a positive, collaborative, and customer-focused sales culture.

Knowledge of employee engagement techniques to drive commitment and retention.

Sales & Customer Experience Expertise

Background in consultative or solution-based selling, particularly in B2B or construction-related industries.

Skilled in lead nurturing with architect-led projects, cultivating long-term partnerships through strategic communication and proactive follow-ups.

Ability to create, refine and standardise sales scripts, objection handling, and negotiation techniques.

Experience in integrating sales with marketing and customer service to ensure a seamless customer journey.

Scaling & Continuous Improvement

Ability to analyse performance data and embed processes to enhance efficiency and effectiveness.

This role is office based, however there is a possibility of hybrid working 1 day per week, but due to the nature of the role you are expected to be present in the office the majority of the time.

In return our client offers a generous base salary of £45,000-£50,000 with a good bonus structure, enhanced holiday, an EV car scheme and other additional benefits.