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ITS Analyst

Ball AerospaceWakefield, England, United Kingdom

4 days ago

Job type

Full-time

Job description

ITS Analyst

Company : Ball Corporation

Location : Various locations across Europe and India

Date : Feb 18, 2025

Job Category : IT Administration

Req. ID : 41183

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging.

Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Position overview :

ITS Analyst is a global customer-facing position for Global Application Operation Manufacturing Execution Systems. This role will be responsible for providing Systems Delivery and Operational Support to the teams in EMEA.

Key responsibilities include :

Playing a part in the integration of the team with the overall function.
Putting forward ideas on continuous improvement for the function.
Designing MES systems solution, creating functional and technical specification definition for internal use and handover to 3rd party and vendors.
Reviewing of functional and technical specifications, testing, preparation for UAT.
Implementing of approved MES systems changes and enhancements.
Identifying the preventive actions to keep the applications in operational condition and fixing root causes.
Ensuring hand-off or escalation of tickets to line managers or to the relevant resolver group in a timely manner so as not to impact the target SLA’s.

What are we looking for?

Educated to degree level or equivalent experience in computer science, business administration or other relevant field required.

Experience in a similar role, providing IT support relevant to manufacturing / industrial environment.

Good knowledge of Database operation, MS SQL, C#, and general scripting.

Work collaboratively across departments.

Ability to define development specifications, document known errors and solutions for bug fixes and development.

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation.

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

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