- Search jobs
- Saffron Walden
Jobs in Saffron Walden
Client Support Administrator - Mercer & Hughes Clinics
Kin Vet CommunitySaffron Walden, United Kingdom- Promoted
Mystery Shopper (Work From Home)
Research TribeSaffron Walden, Essex, United Kingdom- Promoted
Radar Systems Engineer with DSP skills
Technical Futures. CareersSaffron Walden, Essex, UKAsset Optimisation Engineer – Water Recycling
Anglian Water ServicesSaffron Walden, EN- Promoted
Site Manager
Professional Construction RecruitmentSaffron Walden, Essex, United Kingdom- Promoted
Contract Manager
TipTopJobSaffron Walden, England, United Kingdom- Promoted
Accounts Assistant
Exact Sourcing LtdSaffron Walden, Essex, UK- Promoted
Full Time or Part Time Finance Officer
HARRIS HILLSaffron Walden, GB- Promoted
Research And Development Scientist (Hiring Immediately)
TEC Partners - Technical Recruitment SpecialistsSaffron Walden, GB- Promoted
Sous Chef
RA VenuesSaffron Walden, Essex, UK- Promoted
Online Spanish Tutor in Saffron Walden
FindtutorsSaffron Walden, United Kingdom- Promoted
Assistant Store Manager
Aldi Stores CareersSaffron Walden, Essex, UK- Promoted
Housing Options Officer
Greenacre Recruitment LtdSaffron Walden, Essex, United KingdomAssistant Store Manager
McCarthy RecruitmentSaffron Walden, East Anglia, UK- Promoted
Production Operative - Engineering training provided
Revorec Recruitment SolutionsSaffron Walden, ENG, GBAssistant Store Manager
Fashion retailSaffron Walden, UK- Promoted
Care Assistant Worker
Saffron SupportSaffron Walden, Essex, United KingdomTesco Shift Leader - Days - Saffron Walden Superstore
TescoSaffron WaldenSEN Teaching Assistant - Speech and Language
GSL EducationSaffron WaldenGraduate Instructor
Coyle PersonnelSaffron Walden, EssexClient Support Administrator - Mercer & Hughes Clinics
Kin Vet CommunitySaffron Walden, United Kingdom- Full-time
Here at Mercer & Hughes, part of the Kin Vet Community, we stand for ensuring that we create a thriving community where knowledge and compassion intersect to improve the wellbeing of our colleagues, our clients and their pets.
We are currently looking for a full time Client Support Administrator to join the team working 40 hours per week, this will be on a rota basis and include working early or late shifts, shared throughout the CSA team. You must be flexible to work between our Saffron Walden, Bocking, Great Dunmow or Stansted clinics to support client needs.
In this role, you will be responsible for ensuring that the client experience is of the highest quality, ensuring that engagement with clients is friendly, supportive, and highly professional.
As Client Support Administrator you will ensure that appointments are made promptly, payment is taken, and that high front of house standards are monitored and maintained.
Key Role Accountabilities :
- Ensure that appointments are made promptly and that practice diaries are filled.
- Proactively contact clients to rebook missed appointments, follow up on unactioned estimates generated.
- Take payment at the end of every consultation in line with Company policy, and book follow up appointments where necessary.
- Develop clients understanding of the Kin Vet Community Health Care Plan, ensuring high take up of the product.
- Ensure that client details are up to date on all files, including insurance details, emails, contact details and patients' weights.
- Drive compliance with managing insurance claims in line with Company policy.
- Ensure that Kin Vet Community Debt and Insurance policies are always followed.
- Maintain a high standard of cleanliness in the reception area, greeting clients warmly as they arrive and as they call the clinic.
- Respond to incoming practice emails in a warm and timely manner
- These responsibilities are non-exhaustive, and the role may require them to undertake any additional reasonable duties.
We are offering :
If you want to know more about the role and support our amazing team can offer, get in touch today!