Jobs in Alcester

Job Title : Credit Controller

Contract : 6 months - ongoing

Working Model : Hybrid

Location : Warwick / Birmingham

Salary : £25,000 - £28,000 DOE

Start Date : Immediate

About Us : Robert Half is a leading recruitment agency, and we are seeking a motivated and detail-oriented Credit Controller to join our client's finance team. This role is crucial in managing and maintaining the company's credit policies, ensuring timely payments, and minimizing bad debt.

Job Responsibilities :

• Assess the creditworthiness of new and existing customers.
• Set up and maintain accurate credit limits.
• Review and approve customer credit applications.
• Monitor customer accounts to identify overdue payments.
• Contact customers via phone, email, and letters to chase overdue invoices.
• Negotiate payment plans with customers where necessary.
• Issue monthly customer statements and reminder letters.
• Reconcile customer accounts to ensure all payments are correctly allocated.
• Investigate and resolve discrepancies in accounts.
• Prepare and maintain accurate records of all collection activities.
• Prepare regular reports on debtors and outstanding balances for management.
• Analyze data to identify trends and areas of improvement.
• Report on the status of credit and collection activities.
• Work closely with the sales and customer service teams to resolve customer queries.
• Liaise with external agencies, legal departments, and collection agencies when necessary.
• Ensure all credit control procedures comply with company policies and legal requirements.
• Recommend improvements to credit policies and procedures as necessary.
• Maintain positive working relationships with customers to facilitate timely payments.
• Provide exceptional customer service by addressing customer queries and concerns promptly.

Qualifications :

What We Offer :

How to Apply : If you are a proactive individual with a passion for credit control and customer service, we would love to hear from you.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.