Temporary Jobs in Wokingham, berkshire, england

Do you love to help people?

Are you looking for a role with variety and the opportunity to deliver a high standard of service to our residents across the Borough?

Would you like to be part of an experienced, enthusiastic, and supportive team?

As a forward-thinking local authority, we want every interaction with our residents to be the very best experience we can make it. This is what we strive for, every day. Our employees inspire each other to be the best they can be through their ingenuity and desire to serve our communities well.

We are looking for an enthusiastic Customer Services Officer with excellent communication skills who can assist, signpost, and resolve a wide variety of enquiries.

You will be dealing with enquiries that may come in by phone, email, webchat or in person to our Wokingham office at Shute End, and relate to a wide range of Council services.

The successful candidate will be able to demonstrate : -

• The ability to listen, extract and assess important information.
• A strong customer service ethos, striving to continually improve our customer’s experience.
• A can do, confident attitude; be trustworthy, dependable, and able to deliver on what is promised.
• A desire to improve their skills, knowledge, and experience.
• The ability to multi-task in a fast-paced and generally busy environment.

We can offer you : -

This is an excellent platform for you to progress your professional career in Customer Services.

We are recruiting 1 post for 37 hours per week.

This is a fixed term contract for 9 months.

If you are a customer focused professional who is a proven clear thinker, well-organised with excellent communication and IT skills, we would love to hear from you.

Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.

Closing Date : Sunday 23rd June 2024, 11pm

Interview Date : W / C 24 / 06 / 2024