Permanent Jobs in Woking

About our company

TALiNT Partners brings together a global network of HR, Recruitment and Talent Tech leaders. Our community of senior leaders benefit from access to leading experts, peer learning, networking, curated industry insights, and PR opportunities through our TALiNT Partners Insights platform. We also recognise excellence across the global talent ecosystem with our TIARA awards programme. Our industry-leading programme of awards campaigns, conferences, workshops and invitation only dinners are hosted with a range of partners in the UK, Europe, USA, and Asia Pacific.

We are building a future-fit business that has demonstrated its resilience, adaptability and quality to disrupt the industry and successfully challenge more established competitors. We are at the forefront of a new approach to events, sponsorship, membership and intelligence, and we seek an exceptional individual who can grow with us, bring new ideas and constantly improve processes for the best results.

We need a dedicated Membership Manager to help us retain & develop strategic relationships with existing members and help to drive the expansion of our highly valued community of leaders from the biggest and best staffing, search, and talent solutions firms.

Overview of the role (see more details below)

You will identify and build relationships with member organisations and prospective members, determining their membership goals to maximise membership advocacy.

About you and your success

You take pride in your planning and organisation, quality of delivery and client experience. You love building deep, long-term client relationships and demonstrating the impact you and our network can have on the success of member’s businesses, solutions and careers. You expect to have a personal impact on the growth and development of the business, working both autonomously and as part of a highly motivated team. Ideally, you have knowledge of the recruitment, talent solutions and talent tech industry, with account management and new business development experience in this market or an equivalent sector.

You have strong communication and presentation skills, understand when to listen and how to pitch persuasively, virtually and face-to-face. You are an excellent networker who knows how to manage your time and projects effectively. You know how to optimise your CRM and accounts management systems. You are a confident, ambitious, competitive and consultative team player with the resilience, drive and tenacity to create opportunities for yourself and for TALiNT Partners.

More about the day to day aspects of the role

Membership Management : To support member retention & development :

• Onboarding calls with all new members
• Quarterly check-ins to review engagement and maximisation of benefits
• Arrange 6-monthly member 121s with the MD for industry updates / analysis and collate feedback on member solutions or plans
• Work with the Events Executive to ensure member, attendee and prospect data are continually updated to optimise invitations and attendance
• Work with the MD to identify speakers from the network for future events and contributors to white papers and editorial features
• Work with the Content Manager & Marketing Team to collate content for the Monthly Member Update
• Build relationships with members to upsell membership additions like our Forum membership for CFOs, CTOs and CMOs

Member Acquisition : To support membership growth :

Sponsor relationship management : To support the development of our strategic sponsors and maximise partner relationships :

Location & working arrangements :

Our office is in Godalming, near Guildford, Surrey. We support hybrid working but we expect regular attendance at the office (minimum of 2 days per week) so you must be able to commute to Godalming (there is a mainline train station).

You must have permanent leave to work in the UK

Benefits

How to apply

Please submit your CV along with a brief note on why you believe you're a great fit. Strong communication skills are essential, so we'll be evaluating how you present your interest and experience.