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MET RecruitmentWest Bromwich, West Midlands- Permanent
Customer Support Executive
Permanent
West Bromwich
30,000-£35,000
Are you customer service driven?
Do you enjoy processes and building customer rapport?
Our client, a well-established leading manufacturing company, are seeking a Customer Support Executive to join their growing team. The successful candidate will have excellent customer service skills and will be able to speak confidently to customers / clients on all levels.
The candidate will help internal and external customers with resolving complaints and queries, give customers information about products and services, take orders and process returns.
General and Task Management
Making outbound calls for various purposes-
- To coordinate and check the delivery status of order
- To coordinate with trade network / partners for order, stock, complaints, payments.
- To accounts / logistics overseas team for payment, orders, invoices, ageing report, statements, invoice and stock
- To UK sales team for orders, enquiries, leads, complaints, and payments
- To coordinate with trade partner and customer and engage in new partnership engagement or business generation process
Handling various Inbound calls-
Taking care of various administrative activities-
Self-Management
Skills and attributes
Job Information
Job Reference : SG / 3123_1679408829Salary : Salary From : £25000Salary To : £35000Job Industries : Call Centre and Customer ServiceJob Locations : West Bromwich, West MidlandsJob Types : PermanentJob Skills : Customer Service, Administration, Customer Support