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Jobs in West bromwich, england, united kingdom

Last updated: 15 hours ago
Customer Support Executive

Customer Support Executive

MET RecruitmentWest Bromwich, West Midlands
£35,000.00 yearly
Permanent
Are you customer service driven?.Do you enjoy processes and building customer rapport?.Our client, a well-established leading manufacturing company, are seeking a Customer Support Executive to join...Show moreLast updated: 30+ days ago
  • Promoted
Business Development Manager

Business Development Manager

EmployalWest Bromwich, West Midlands (County), United Kingdom
Full-time
Business Development Manager Birmingham £40,000 - £45,000 commission car allowance (£5,000) The territory is within a 50-mile radius of BirminghamThe Opportunity : Do you want to sell on behal...Show moreLast updated: 21 days ago
  • Promoted
Deputy Head of Finance

Deputy Head of Finance

Elevation Recruitment GroupWest Bromwich, West Midlands, UK
£75,000.00 yearly
Deputy Head of Finance | Birmingham | c£75,000 + Car.Elevation Recruitment Group’s Senior Finance division is working in partnership with a forward-thinking organisation experiencing rapid growth.U...Show moreLast updated: 30+ days ago
  • Promoted
Home Improvements Sales Representative

Home Improvements Sales Representative

West Midlands Home ImprovementsWest Bromwich, West Midlands, UK
£100,000.00 yearly
Full-time +1
Home Improvements Sales Representative.Birmingham, West Midlands (must be able to reliably commute or plan to relocate before starting). A full driving licence is essential for this role.Initial Pay...Show moreLast updated: 30+ days ago
Primary Mental Health Worker

Primary Mental Health Worker

Get Staffed Online Recruitment LimitedWest Bromwich, West Midlands
£30,900.00 yearly
Fixed-term contract role until at least March 2026.NEW Opportunity • • • Primary Mental Health Worker; Hybrid Working / West Bromwich. £30,900 plus EXCELLENT benefits!.Our client is passionate about imp...Show moreLast updated: 13 days ago
Geography Teacher – Join an Exceptional School (Starting September)

Geography Teacher – Join an Exceptional School (Starting September)

Perham Education PartnershipWest Bromwich, England, GB
Full-time
Write a short description of your company, a boilerplate of the business, service or product that you offer.Include your business idea and the target audience. This text is primarily supposed to be ...Show moreLast updated: 5 days ago
  • Promoted
Maintenance Engineer

Maintenance Engineer

Stirling WarringtonWest Bromwich, West Midlands (County), UK
£50,000.00–£51,000.00 yearly
Full-time
Maintenance Engineer West Bromwich £50,000Monday - Friday DAYS! 08 : 00am - 4pm The Opportunity : A great chance for a maintenance engineer to join a growing company within the fmc...Show moreLast updated: 30+ days ago
Personal Trainer / Fitness Coach - West Bromwich, West Midlands

Personal Trainer / Fitness Coach - West Bromwich, West Midlands

JD GymsWest Bromwich, West Midlands, United Kingdom
Part-time
Personal Trainer / Fitness Coach - West Bromwich, West Midlands • •Do you want to develop your Personal Training career in an exciting, award-winning gym chain that is taking the fitness sector by st...Show moreLast updated: 5 days ago
  • Promoted
Domestic Abuse Advocate (Sandwell)

Domestic Abuse Advocate (Sandwell)

Black Country Women's AidWest Bromwich, West Midlands (County), United Kingdom
Full-time
Black Country Women's AidLet us introduce ourselves…Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and ...Show moreLast updated: 25 days ago
  • Promoted
Mechanical Maintenance Engineer

Mechanical Maintenance Engineer

Alma PersonnelWest Bromwich, West Midlands (County), UK
£35,000.00–£36,000.00 yearly
Full-time
Alma Personnel are pleased to announce we are working with our West Bromwich based client to recruit for a Mechanical Maintenance Engineer to join their maintenance department.The main duties of a ...Show moreLast updated: 27 days ago
  • Promoted
Mechanical Support West Bromwich

Mechanical Support West Bromwich

National Express Group PLCWest Bromwich, West Midlands (County), United Kingdom
Full-time
National Express have a great opportunity to join our internationally known company as a Mechanical Support in our West Bromwich Garage. As a fundamental member of the team your role will involve as...Show moreLast updated: 8 days ago
  • Promoted
Financial Accountant

Financial Accountant

InstaStaffWest Bromwich, West Midlands (County), United Kingdom
Full-time
Job Title : Financial AccountantLocation : Tamworth / B77Salary : £35,000Contract Type : 6 Month FTCSector : Finance / Accounts / ManufacturingAll CV’s to – (url removed)InstaStaff are currently recruiti...Show moreLast updated: 20 days ago
International Dentist

International Dentist

Rodericks DentalWest Bromwich, United Kingdom
Asden House Dental Clinic, 1-5 Victoria Street, West Bromwich, B70 8ET .Welcome to Asden House, a practice conveniently situated in the heart of West Bromwich at with onsite parking.Our comprehensi...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Physics Tutor - AI Trainer

Physics Tutor - AI Trainer

DataAnnotationWalsall, West Midlands, United Kingdom
£30.05 hourly
Full-time +1
We are looking for a physics educator to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each...Show moreLast updated: 15 hours ago
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Customer Support Executive

Customer Support Executive

MET RecruitmentWest Bromwich, West Midlands
30+ days ago
Salary
£35,000.00 yearly
Job type
  • Permanent
Job description

Customer Support Executive

Permanent

West Bromwich

30,000-£35,000

Are you customer service driven?

Do you enjoy processes and building customer rapport?

Our client, a well-established leading manufacturing company, are seeking a Customer Support Executive to join their growing team. The successful candidate will have excellent customer service skills and will be able to speak confidently to customers / clients on all levels.

The candidate will help internal and external customers with resolving complaints and queries, give customers information about products and services, take orders and process returns.

General and Task Management

Making outbound calls for various purposes-

  • To coordinate and check the delivery status of order
  • To coordinate with trade network / partners for order, stock, complaints, payments.
  • To accounts / logistics overseas team for payment, orders, invoices, ageing report, statements, invoice and stock
  • To UK sales team for orders, enquiries, leads, complaints, and payments
  • To coordinate with trade partner and customer and engage in new partnership engagement or business generation process

Handling various Inbound calls-

  • From trade partners for service, complaints, stock, enquiries, leads, POD
  • From existing trade partners and customer for service and new order related queries
  • From sales managers for order update, payments, anything related to operations
  • From accounts / logistics overseas team for coordination related to orders and payments
  • Taking care of various administrative activities-

  • Processing of new orders
  • Sending reminder email, implementing debtor management to inform trade partners for payments and dues
  • Sending invoices for delivered orders
  • Managing customer data bank based on enquiries data, exhibition’s data and share it with sales team for efficient conversion
  • Implementation of company’s credit approval process for the trade partners
  • Self-Management

  • Employee should be balanced and confident. Should be logical and experienced
  • Should be focused and productive
  • Team player and positive mindset
  • Should be consistent and task oriented having self-awareness, resilience, optimistic and open to change
  • Shows moral courage, openness and honesty and has a collaborative approach when dealing with others
  • Skills and attributes

  • Able to work well as part of a team
  • Ability to work accurately and methodically
  • Good numeracy and IT skills
  • Ability to plan and organise work
  • Ability to accurately complete paperwork and count stock items
  • Flexible approach to duties and tasks
  • Good understanding of customer deliverables and the impact of failure / cost of poor quality
  • Job Information

    Job Reference : SG / 3123_1679408829Salary : Salary From : £25000Salary To : £35000Job Industries : Call Centre and Customer ServiceJob Locations : West Bromwich, West MidlandsJob Types : PermanentJob Skills : Customer Service, Administration, Customer Support