Jobs in Waterlooville, england

26,000 - £30,000 + Bonus + Benefits (Inc Private Health Insurance)

Our client is a leading property protection specialist that provide installations, repairs and upgrades to a variety of commercial and domestic doors, shutters, grilles and gates. Their reputation for excellence is built on delivering exceptional products and outstanding customer service. As they continue to grow, they're looking for a dedicated Customer Delivery Executive to join their dynamic team, helping them maintain the high standards their customers expect.

The successful applicant will play a vital role in ensuring customers receive the best possible service. They'll be the first point of contact for customer enquiries, providing product information, handling orders, resolving issues and ensuring a smooth and positive experience throughout the customer journey.

The ideal candidate is organised, pro-active and commercially savvy with the ability to work within a busy office environment. They'll have a genuine passion for detail, a step-up attitude and a deep-rooted desire to deliver exceptional customer experiences.

Key ResponsibilitiesResponding to customer enquiries by phone and emailEnsuring job information is accurateManaging the business diaryLiaising with suppliers / contractorsInventory management including ordering parts and taking deliveries (some lifting may be required)Customer engagement pre / post visit including routine follow-upsOther day to day general duties as requiredWhat We're Looking ForPrevious experience in a customer focused role, ideally in a similar product, manufacturing or installation environment.Commercial intelligence.Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.Excellent communication skills and the ability to work under pressure.An understanding of the need to pivot quickly according to business needs.This role represents a fantastic opportunity to make a role your own and help shape our client's future. An attractive salary, great bonus and benefits package is on offer, including private health insurance. Apply now!

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