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HousekeeperReceptionist TKH112
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Payman ClubKnighton, Wales, UK- Full-time
- Part-time
Parttime hours
3 to 4 nights per week Fri Sat Sun
Flexible days and weekends availability id required
4pm to 910pm
Tasks
Mission for Housekeeper
To ensure that our properties are maintained and presented to the highest standard possible guest entering a property should always feel like they are the first one to have ever stayed at the property. Also make sure that each guest has a comfortable and enjoyable stay and that their needs are met in the best possible way going above and beyond what is expected of us.
Outcomes
To conduct a checkout inspection
To report any issue detected
To accurately estimate cleaning hours obtain required information from Property
Management System
To ensure supplies are available as necessary
To ensure all rooms are clean tidy and fully furnished to accommodate guests need.
To provide basic housekeeping duties including replacing linens changing and
arranging the towels emptying trash restocking toilet supplies vacuuming dusting
and rearranging the room after guests check out.
To clean rooms and public areas including vacuuming dusting picking up larger
objects off the floor cleaning glass and windows spot cleaning partition doors and
walls sweeping and mopping tie floors and cleaning toilets.
To transport dirty linens to correct area to be cleaned and to restocks areas with clean
linens.
To Clean communal areas as and when required collaborate closely with Property
Manager and Maintenance Personnel in doing so
To ensure gardens look fully tidy and clean at all times
To ensure paved areas / slabs to be weedfree at all times
- To Ensure the security of the building and guests
- To actively detect guests needs and resolve them
- To serve guests by any means of communication they require
- To ensure smooth checkin and checkout tasks
- To maintain updated records of bookings and payments in our Property Management System
- To deal with special requests from guests
- To respond to guests complaints in a timely and professional manner and contact necessary staff to solve problems that arise
- To keep track of repeating issues and convey them to the Operations Manager or the housekeeping staff
- To oversee maintenance and repairs in individual rooms and common areas.
- To place supply orders when necessary
- To set up restaurant for breakfast
- To prepare and serve healthy breakfast and afternoon tea
- To ensure all rooms are clean tidy and fully furnished to accommodate guests need
- To liaise with housekeeping staff to ensure basic housekeeping duties are provided including replacing linens changing and arranging the towels emptying trash restocking toilet supplies cleaning toilets vacuuming dusting sweeping and mopping tie floors cleaning glass and windows and rearranging the room after guests check out
- To ensure dirty linens are transported to correct area to be cleaned and to restocks areas with clean linens
Requirements
Competencies
Recruitment Checks
Key Skills
Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Residential Cleaning,Cleaning Experience,Sanitation,Custodial Experience,Commercial Cleaning
Employment Type : Full Time
Experience : years
Vacancy : 1