Jobs in Wakefield, united kingdom

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About Straumann

The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners.

In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect. With determination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics.

People and culture are the Straumann Group’s greatest assets; they are the key to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.

Summary of position

Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe. In this endeavour, Clinical Specialist will be a critical role to oversee clinical activities for ClearCorrect providers. As a Clinical Specialist, you are responsible for growing clinical confidence and case submissions across the ClearCorrect™ product portfolio. In this position, you will support practicing dentists and orthodontists in the resolution of case-specific clinical and technical issues about our proprietary 3D treatment planning software ClearPilot. You will report to the local Regional Sales Manager with a dotted line to our Clinical Advisor for Western Europe.

During the initial 12 months of your role, your primary responsibility will not involve direct interaction with clinicians. Instead, your key focus will be to provide support to our Treatment Planning Team. You will utilize your expertise to check and validate treatment plans, ensuring they meet the required standards and guidelines. Additionally, you will assist the team in addressing clinical queries related to the treatment plans and clarify any written instructions provided by our customers, who are primarily dentists and orthodontists.

Your contributions will be instrumental in ensuring the accuracy and quality of the treatment plans, as well as enhancing communication between our team and the customers. By leveraging your clinical knowledge and expertise, you will play a vital role in maintaining high standards of care and facilitating smooth collaboration within the Treatment Planning Team. Although your role will not involve direct customer interactions, your support will indirectly contribute to delivering excellent service to our customers and their patients.

After the first 12 months, your role will continue to be that of

• Providing clinical support to the private practicing dentist and orthodontist in case evaluation, clinical treatment planning including patient selection. - Communicating and demonstrating the clinical benefits of all our products
• In 3D digital treatment planning, you support providers to make clinical decisions that contribute to the success of orthodontic treatment with ClearCorrect™.
• You will be in contact with dentists and orthodontists to discuss treatment plans.
• You are involved in the individual clinical education of dentists and orthodontists.
• You will provide parts of the clinical training for our treatment planning teams.
• Gather feedback from providers and analyse provider data to identify best practices.
• Review patient’s treatment plan and compare with established protocols and preferences, elaborate on clinically functional improvement in digital planning to improve clinical predictability to achieve the best possible results.
• Train country-base colleagues to increase their orthodontic knowledge, and their expertise of ClearCorrect system and the benefits to be communicated to customers.
• Performs provider support via inbound & outbound contacts (phone or email) to provide top-notch service to providers.
• Other duties may be assigned, directed, or requested.
• Clinical education offerings - live and online :

o Coordinating with clinical speaker

o Presenting clinical content o On booth clinical support activities

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Equal Opportunity and Affirmative Action Employer (US applicants only)

Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.

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