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Order Management Agent
Huntress - BracknellFrimley, Surrey, UK- Promoted
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Green FolkFrimley, Surrey, UKOrder Management Agent
Huntress - BracknellFrimley, Surrey, UKIn this role you will have a vital role in maintaining high client satisfaction and ensuring the seamless processing of customer orders within a fast-paced business environment. In exchange, you will become a part of a proactive and well-established team, with a shared customer-oriented focus.Job Title : Order Management AgentSalary : Up to £30,000Location : Frimley, with hybrid workingResponsibilities : Managing orders from initiation to delivery set upCoordinating installation activities with external partnersEnsuring prompt order processing, including invoicing, quotations, part orders, and returnsCollaborating with internal supply chain and logistics teams to uphold client satisfactionEstablishing new customer accounts and managing billing informationOrganising routine and on-demand maintenance visitsMonitoring post-sales support to meet service level agreements (SLAs) Skills and Experience : Proficiency in order processing and management systemsFamiliarity with supply chain and parts proceduresCustomer orientedExceptional attention to detailPreferred experience with SAP or SalesforceHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physica...