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3D PersonnelDerry City And Strabane, Northern Ireland, United Kingdom- Full-time
- Permanent
Freight Forwarder / Operations Manager
Location : Derry, Northern Ireland
Employment Type : Full-Time | Permanent
Reports To : Managing Director
About our client :
Our client, is regarded as one of the fastest-growing privately-owned logistics companies, a top 3PL provider, a top 100 logistics company, a top freight brokerage and warehousing provider, and a great place to work. They don’t just move freight—they move industries forward. As a 21st Century Logistics Company™ , they specialise in delivering end-to-end supply chain solutions that are agile, tech-enabled, and tailor-made for each client.
The Opportunity
They are currently growing their operations in Northern Ireland and seeking a Freight Forwarder / Operations Manager to lead and expand the Derry-based team. This is a critical hands-on leadership role where you'll manage daily freight forwarding operations while building strong client relationships, leading a small team, and driving commercial success across the UK, Irish, and international logistics markets.
If you're a forward-thinking, solutions-oriented logistics professional who thrives on challenges and believes no supply chain puzzle is too complex to solve—this role is for you.
Key Responsibilities
- Oversee daily operations for freight forwarding (road, sea, air) with a focus on efficient, on-time, cost-effective service delivery.
- Manage and grow client accounts, ensuring exceptional service and operational excellence.
- Coordinate international shipments, customs clearance, carrier bookings, and documentation.
- Negotiate rates with suppliers and carriers; ensure competitive pricing while protecting margins.
- Develop and monitor KPIs for operational performance, client satisfaction, and cost efficiency.
- Lead and motivate a small team of logistics professionals; provide coaching, performance feedback, and development.
- Identify process improvements and technology solutions to streamline workflow and enhance customer service.
- Act as the go-to problem solver for escalated issues across freight, customs, delivery, or compliance.
- Collaborate with global offices on international logistics projects and multimodal freight solutions.
- Stay current with logistics regulations, customs changes, and freight market developments.
What You Bring
On Offer
If you’re passionate about logistics and want to be part of a bold, global movement redefining supply chains— apply today .
How to Apply :
Please submit your CV and cover letter to [email protected]
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