Jobs in Sharston, manchester, united kingdom

Are you an experienced help desk administrator looking for your next opportunity? Would you like to work in a renowned company which offers up skill and training?Randstad Construction & Property are working on behalf of a Regional FM company to find an experienced Helpdesk Administrator in Cheadle.Location : CheadleSalary : £29,000 - £32,000 DOEEmployment type : Full-time, permanent, On site onlyKey benefits : 40 hours per weekEmployer pensionCompany sick payCycle to work schemeOvertime ratesAn average day will include the following : Ensure customer SLAs are metEnsure Quoted jobs have best fit resources allocated (geographically and skill set)Monitor engineer response to Quoted works to ensure return visits are logged andcompletedAssist with purchasingEnsure timely processing of engineers quotes, reports and recommendations toclientsOrdering goods and servicesLiaising with Accounts managers and supervisors with regards to capacity, timing ofjobs and issuing work instructionsLiaise with engineers to keep informed of changes, abnormal travelUpload and update client portals and clients frequentlyContribute to the operation of the out-of-hours telephone answering service,ensuring messages are relayed and actioned in a timely mannerCompile customer invoicing for review by accountsAn ideal candidate will have : Proven experience in a planning / scheduling role CAFM experience, or similar with Facilities Management experience (essential)Proficient in MS Office, particularly Word and ExcelExcellent organisational skillsExcellent interpersonal and customer relationship skillsExceptional telephone mannerProven ability to use initiativeAn ideal candidate will be : Flexible and patient A team player Able to understand complex information and demonstrate attention to detailRemain professional and communicate strongly A can-do attitude If this sounds like you please get in touch by contacting Logan Sharp at Randstad C&P Manchester.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and / or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business