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Jobs in Port talbot, wales
Customer Service Representative 1(Temp)
FreudenbergPort Talbot- Promoted
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Rise Technical Recruitment LimitedPort Talbot, Neath Port Talbot, UK- Promoted
Trainee Driving Instructor
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Rodericks DentalPort Talbot, United KingdomTesco Colleague - Port Talbot Superstore
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Swansea Bay University Health BoardPort TalbotAssociate Dentist Job near Port Talbot
MedmatchPort Talbot, UKRun a pub with Marston's in Port Talbot
Marston’sPort Talbot, UK- Promoted
AVON Representatives wanted in Skewen, Neath Port Talbot, England – start today
Reps.co.ukPort Talbot, West Glamorgan, United KingdomSenior Quantity Surveyor
Sir Robert McAlpinePort Talbot, West Glamorgan, United KingdomQARA Consultant
Hunter SelectionPort Talbot, Neath Port Talbot- Promoted
Electrical Engineer
Involve RecruitmentPort Talbot, West Glamorgan, UK- Promoted
HGV Fitter / Mechanic
Acorn by SynergiePort Talbot, West Glamorgan, UKLearning Disability Support Worker - Manual Handling Essential
Vetro RecruitmentPort Talbot, Neath Port Talbot, WalesIndustrial Cleaner
The Recruitment CoPort Talbot, Neath Port TalbotPersonal Trainer / Fitness Coach - Port Talbot (New Site Opening)
PureGymPort Talbot, UKSenior Project Manager
Laing O'RourkePort Talbot, GBCustomer Service Representative 1(Temp)
FreudenbergPort Talbot- Full-time
Working at Freudenberg : We will wow your world!
Responsibilities :
To be the first point of call for any customer queries relating to sales, execution, installations, and communications.
Build and maintain strong relationships with internal and external customers.
Ensure that customer claims and complaints are resolved fairy, effectively, accurately, and timely, and in accordance with consumer laws.
Collaborate with other departments within the organisation to execute orders.
Monitor and track lead-time, order / production status and keep customers updated.
Provide status updates when requested.
Assist in the development of improvement plans in response to customer feedback.
Qualifications :
Proven customer support experience within a manufacturing environment, oil and gas would be desirable.
Excellent IT skills and proficient in Microsoft Suite.
Strong verbal and written communication, with excellent interpersonal skills.
Proven track record of meeting targets and deadlines with the ability to work well under pressure.
Detail orientated, able to work with figures, calculations, and technical drawings.
Ability to read and understand technical drawings is desirable.
Experience using SAP desirable.