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Home GroupPeterborough, England, UK- Permanent
Lead Engagement Advisor
Peterborough
Permanent full time 37.5 hpw)
Salaryplus great benefits including Health Cash Plan
Home a place where you belong
Are you passionate about customer experience Join us as our Lead Engagement Advisor where you will play a key role as an ambassador for customer engagement shaping the engagement agenda for Home Group and beyond.
You will work closely with regional teams ensuring our customers are supported to meet their aspirations develop skills and come together with others
Typical day as Lead Engagement Advisor
- Working closely with customers to identify areas for involvement and scrutiny.
- Working closely with regional teams to support the delivery of regional plans.
- Maximise customer engagement across a named region and specific business areas.
- Youll use a variety of channels to offer opportunities to as many people as possible ensuring your approach considers the barriers to engagement and seeks to overcome them.
- Provide support and guidance to colleagues across the business to enable them to engage customers
- Youll be responsible for the administration associated with all relevant customer engagement activities and support customers with their associated admin.
Fancy going home each day knowing that you have helped change our customers lives for the better Youll do that here working for one of the top ten Great Place to Work in the UK!
You have
Due to limits on our current certificates of sponsorship we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review
Our team
L ooking for a job where you really belong Where you can be well you! Bring your uniqueness brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our team who come from different walks of life and are here to support you as you make yourself at Home!
Job details
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks peers and allies (Multicultural LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
Whats in it for you
Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Lead Engagement Advisor Job Description find out about us and for help to apply . S ometimes we close a job early so dont delay or you might miss out.
Finally do let us know if theres anything we can do to help you shine in our process by making reasonable adjustments at
Required Experience :
Unclear Seniority
Key Skills
Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking
Employment Type : Advisor
Experience : years
Vacancy : 1
Monthly Salary Salary : 27574 - 30455