Jobs in Old penshaw, united kingdom

We are working with an established client based in Lamport, Northants, they have a requirement for a permanent Office Administrator to undertake responsibility for a variety of Administration duties supporting the Team Manager in an existing team of 7. This is a varied, busy role and requires candidates with previous experience in a similar role. Due to the rural location of this role it is essential you have your own transport. The Role

• Always ensure the fair treatment of customers
• Ensure compliance with Data Protection legislation
• Ensure personal compliance with the applicable Conduct rules
• Fully comply with all company processes and procedures
• In carrying out the main accountabilities of the role ensure that all regulatory and statutory standards are met
• Liaise with and support the Team Managers and Senior Managers.
• Other ad-hoc duties as required by your Line Manager
• Ensure Complaints are managed in accordance with the process and requirements, where applicable
• Load client instructions onto in-house CRM system
• Manage day to day client queries
• To check, quality control, amend, reject reports to Clients
• Ensure all reports satisfy the terms of SLAs The Candidate
• IT Literate - Attention to detail is essential
• Professional manner
• Very strong verbal and written communication skills as there will be phone work involved
• Experience working with confidential information
• Able to manage and prioritise your own workload This is a permanent office based role, the working hours will be 8.30am to 5pm Monday to Friday, our client offers a competitive salary and benefits package, which includes free on-site parking and fabulous views from the office of the Northamptonshire countryside. INDKTT