Permanent Jobs in Norwich, norfolk, united kingdom

Role Responsibility :

AREA SUPERVISOR - HEALTHCARE

Salary : £12.59 per hour

Working Hours : Permanent, Full Time, 37.5 hours per week, Monday to Friday working 7.5 hour shifts between 6am and 7 : 30pm

Location : Norwich

G4S Facilities Management are recruiting an Area Supervisor  on a full time, permanent basis based in Norwich.

We are looking for a reliable and enthusiastic individual with excellent leadership skills to join our team.

This is an exciting opportunity to learn and develop where you will be responsible for the planning, supervision and control of the day-to-day Healthcare soft Services, ensuring that service delivery meets with the required service standards within designated areas of control.

This role requires a driving licence.

Key Responsibilities will include :

Develop good relationships with the client, in order to ensure satisfaction with our service and that any problems and issues are rectified appropriately.

Provide regular reports to management on aspects of the service as agreed.

Support the team, taking responsibility for training and development and maintenance of expectations related to all people management aspects.

Supervise, assist and provide cover where necessary to Cleaning, Portering and Catering staff.

Support the cleaning team in continually reviewing operational procedures to maximize customer satisfaction.

Manage Rota’s to meet fluctuations in staffing levels / customer requests including covering of absence.

Keep up-to-date with equipment, materials and methods of working by attending training courses, reading journals and working on new methods and ideas.

Prepare the wages schedule, timesheet and Kronos information for staff.

Control the recruitment, selection and induction process related to Cleaning and Portering staff in line with the department's budget.

Comply with the requirements of the Health and Safety at Work Act and Emergency procedures as required.

Carry out regular audits on the Cleaning and Portering service to ensure that contractual standards are being met.

The Ideal Candidate :

Essential Criteria :

IT literate with experience of Google platforms.

Excellent ability to follow instructions.

Excellent People, Customer Service and Communication Skills.

Team Player, with the ability to work under your own initiative.

Full clean UK Driving Licence.

Creating a clean, safe, healthy and secure environment for people to work in is vital. Our Facilities Management teams work with some of the most important Government contracts, hospitals and schools. You will be making a difference, enabling and supporting these core businesses.

You will be valued and supported, and provided with first class training and competitive benefits.

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

Progression, training and development catered to you

Charity Work - 1 Volunteering day

Uniform Provided

Annual leave entitlement – 20 days plus bank holidays  Pro Rata

Charity work- Match-IT and Payroll Giving

Refer A Friend incentives

Company pension scheme with employer contributions.

G4S Life Assurance Scheme.

Subsidised healthcare plan.

Confidential Counselling Services

24 / 7 support specialising in health and medical

Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

G4S  is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion / belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.

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