Jobs in Newcastle upon tyne, england, uk

Key focus of job :

To support the valuation team and the local office by providing a professional and efficient administration service to enable them to continue to offer an exceptional client service. Main tasks :

• Format reports and letters in line with appropriate specifications, developing template formats where required.
• Adhere to mandatory procedures set out by Division.
• Produce all correspondence, documents, reports and presentations to a high standard within agreed deadlines.
• Establish and maintain effective systems for filing, information retrieval, and for the reproduction of documents when required.
• Maintain and update in-house database systems.
• Act as the first point of contact for all enquiries to the department on the phone or email, and liaise with surveyors to resolve where possible.
• Proactively manage the processing of invoices and credit notes, ensuring that fee allocations are recorded and all completed jobs are closed to enable accurate reporting.
• Assist with mandatory audits as and when required.
• Process expenses as required.
• Coordinate diaries across the team where necessary, including travel and accommodation arrangements.
• Assist in organising departmental or divisional events.
• Any other reasonable duties commensurate with this level of post

Key qualities / qualifications / experience :