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Locality Manager
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Victim Support ScotlandMotherwell, Scotland, UKVictim Support Scotland Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard have improved health and wellbeing feel safer more secure and informed and that we are an effective organisation that makes a lasting difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported or when it happened our services are free confidential and tailored to individuals needs.
Our vision is that people affected by crime victims witnesses and their families are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their our work is guided and underpinned by our six core principles of being engaging and compassionate ; inclusive and accessible ; personcentred ; adaptive flexible and responsive ; collaborative ; and knowledgeable and skilled .Now is the time to join Victim Support Scotland helping us work towards the ambitions of our 5year plan : Empowering people affected by crime : VSS Strategy.
What is the role
Reporting directly to the Head of Service you will be responsible for a team of Coordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses our service users at local court and communitybased services. You will be responsible for ensuring within your services that VSSs organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of and have access to the support they need.
You will be responsible for all aspects of people management for staff in your area ensuring that employees and volunteers are supported knowledgeable and capable to deliver the support that meets service users needs. This role will also have thematic responsibilities across the national service delivery team; thematic responsibilities will be agreed dependent on the skill set of the applicant. We are looking for someone who has experience of building and supporting teams and is able to support staff and volunteers to excel in service delivery. People management skills will be key to this role alongside skills in resource management and service planning.
This is an exciting opportunity to join our team as a Locality Manager working 35 hours per week.
Working pattern : Monday to Friday however there will be a rota for extended hours coverage this will includeone day a week working until 8pm and a Saturday. further details can be discussed at interview stage
Location : Motherwell flexible around the locality withoccasional work in Glasgow is an expectation of this role. (Expenses will be covered)
Salary : on call on appointment will normally be at the lower salary point with progression subject to regular review in line with VSS performance appraisal arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.
What youll need to be successful
We are looking for a dynamic driven and motivated individual with a proven track record in managing and supporting the delivery of highquality support and staff within our community and court services across the West area. You must have a degree qualification or demonstrable equivalent experience continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets ensuring quality output. Good verbal and written communications skills along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive regular training supervision and opportunities to expand your skills including learning about the criminal justice system.
Further details of this role are available in the job description Locality Manager
Please note This post will be subject to a satisfactory PVG check and two satisfactory references.
To ensure you are in the best position to perform to your highest standards during our selection process make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.
What we offer
When you work for Victim Support Scotland your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits which include dental cover access to a virtual GP counselling legal support and discounts on gym memberships cinema tickets retail and much more. In addition we offer a generous pension enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer please advise if you require any adjustments in the application process by contacting .
If you are looking for a role with a purpose where you can really make a difference then this may be the role for you.
Closing date 23 April 2025 at 5PM.
We will be able to interview as applications come in so early applications are welcomed and encouraged.
Required Experience :
Manager
Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Employment Type : Full-Time
Department / Functional Area : Service Delivery
Experience : years
Vacancy : 1
Monthly Salary Salary : 34974 - 46187