Permanent Jobs in Morningside road edinburgh%2C united kingdom

Job Title : Arabic Speaking Customer Service AdministratorLocation : EdinburghSalary : £24,000-£25,000 per yearEmployment Type : Full Time, PermanentAre you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.Key Responsibilities : - Management of current customer accounts- Handling a high volume of inbound phone calls- Building and maintaining relationships with carriers and customers- Providing exceptional customer service to clients and carriers- Resolving customer and carrier issues- Providing quotes, arranging bookings and taking payments- Demonstrating excellent multitasking skills and proficiency in computer software- Representing the company in a professional manner and serving as a role model to other employeesJob Requirements : - Excellent written and verbal communication skills- Adaptability to changes in the work environment- Accuracy and ability to produce high-quality work- Dependability- Strong problem-solving skills- Ability to work effectively in teams and be open to others' perspectives- Demonstrate respect for individuals with diverse cultural backgrounds- Strong decision-making abilitiesSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion / beliefs, sexual orientation or age