Jobs in Letton, uk

Resident Liaison Officer - in the Hereford Area3 month temp contract£18.59 Umbrella payRequired to drive, please only apply if you have a driving licence and own vehicle We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in the Hereford area, you will be a vital link between the site team, residents, and clients. You will be working on a kitchen and bathrooms social housing refurbishment project.As Resident Liaison Officer you will be working on a kitchens and bathrooms program, where you will be accountable for : Keep residents informed about project progress, communicating updates and any alterations to the schedule.Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties.Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project.Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead.Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality.The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience : Exceptional communication, people skills and the ability to work collaborativelyPrevious experience as a Resident Liaison Officer (RLO) is essential. 6-12 months +Reliable, Good timekeeping and ability to work independently and as part of a teamAmbitious, innovative, and self-motivatedAbility to work as part of a team;Good computer skills and knowledge of Microsoft officeMust have driving license and access to vehicleHow to Apply : If you possess the required experience and skills, please submit your CV to the job today If you would like to hear more about this opportunity please email Carla Baston- Large on   or call (phone number removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer