Jobs in Keynsham, gb

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

About the Team

The Education Health and Care Team is seeking a dedicated Administrator to support our expanding Statutory SEND team. This role is crucial in assisting our SEND Practitioners to deliver exceptional support to families, schools, and other stakeholders. Your efforts will enable the creation of accurate Education Health and Care plans, ensuring the best outcomes for our children and young people, and help us meet our statutory responsibilities.

About the Role

As a SEND Administrator, you will be at the forefront of communication with parents, often providing the first point of contact for families reaching out to our service. Your duties will include :

Managing our phone line, answering queries from families and professionals

Acting as first point of contact for emails and from our contact form, including requests for EHC needs assessments and other Statutory work

Drafting and sending out letters

Managing our secure email system

Processing invoices

Updating and keeping complex records on various systems

Organising meetings

Taking minutes and summarising decisions in panels and meetings

Along with other relevant tasks that support our statutory team.

About You

To be successful in this role, you should have :

• Knowledge of work practices, processes, procedures, and policies related to SEND.
• Experience in education, health, social care or other relevant fields.
• Competence in using IT packages and the ability to learn new systems.

Excellent interpersonal skills and the ability to independently plan your workload to meet specified timescales are a must. You’ll also be energised by working under pressure, able to switch between competing priorities, and comfortable using your initiative. Finally, you’ll have the skills to analyse and interpret information from a wide range of sources, and excellent written and verbal communication skills which mean you can summarise that information concisely.

If you are interested in this exciting opportunity and want to make a real difference to young people and families, we look forward to receiving your application.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Merrilyn Quinn, Business Manager, [email protected] or call 01225394154

Interview date : 19 / 05 / 2025

No Agencies Please.

About Bath & North East Somerset Council.

Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath & North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work / life balance, and have the support you need. Go to https : / / jobsandcareers.bathnes.gov.uk / why-work-us / our-benefits

At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at https : / / jobsandcareers.bathnes.gov.uk / why-work-us / our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https : / / beta.bathnes.gov.uk / equality-and-diversity

We are a Disability Confident Employer find out more at https : / / shorturl.at / ajrsW

Please note that this role is subject to an Enhanced DBS Check.

Safeguarding Statement : The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with / without barred list checks.