Temporary Jobs in Horsham st faith, norfolk, united kingdom

Our client based in Norwich is looking for an Assistant Aftersales Manager to join their busy Service department. To be considered for this role you will have previous experince working within the motor trade either as a workshop controller or Service Advisor looking to take your next step.The successeful candidate will have a proven track record when it comes to delivering results, be dynamic and organised and most importantly be a strong leader with excellent people skills.Responsibilties of the Assistant Aftersales Manager role are :

• Workshop Loading : book sufficient work in each day to ensure each technician is achieving greater than or equal to their target efficiency at all times
• Accurate Invoicing : ensure all invoicing is carried out accurately and efficiently at the correct labour recovery rates depending on work type (Retail, Fleet, Warranty & Internal)
• Labour Recovery Rates (Retail, Fleet, Warranty & Internal) : ensure achieving greater than (applies to Retail and Fleet only) or equal to budget at all times
• Achieve weekly budgeted Labour Sales
• Debtors : ensure compliance to company’s credit and customer deposit procedures
• Upsell : ensure achieve weekly budgeted Upsell
• Manufacturer Management :
• Manufacturer Operating Standards : ensure 100% compliance
• Manage customer satisfaction throughout the Service team.
• Manufacture Records : ensure 100% compliance at all times
• Staff Brand training, ensure team is adherirng to brand guidelines and achiving brand targets.Working hours for the Assistant Aftersales Manager role are Monday to Friday 7.30am till 17.30pm or 8am till 6pm with occassional Saturday half day based on a 3 week rota.To be considered for this role you must come from the Motor trade, our client is ideally looking for someone with VAG expereince but this is not essential. Our client is looking for someone who can confidently manage a busy Service department whilst leading and developing the team to achieve and increase profitiablilty.Our client is offering a basic salary of £35 000 to £40 000 depending on experience as well and comptitive benefits package.Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service.Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion