Jobs in Hayling island, england, united kingdom

Responsible to-

General Manager and the Club CommitteesOverviewMy client is seeking a warm, people-oriented Receptionist to be the welcoming face of our Club. This role isideal for someone who loves helping others and takes pride in creating a positive experience for every visitor. As ourreceptionist, you will be the first point of contact, making a lasting impression on our members and guests. Your rolewill be central to our communication flow, liaising effectively between the front desk, office team, and clubmanagement. Strong IT skills are essential, as youll manage bookings, assist with inquiries, and help keep ouroperations smooth and organised. If youre a team player with a proactive approach to customer service, wed love tohear from you.Essential SkillsHave a friendly and helpful nature

a people person!Always be willing to go the extra mile for our members and visitorsA naturally organised and tidy personMust be PC / IT literate with M365 skillsDesirablePrevious administrative experienceExperience operating a CRM or booking system.Knowledge & understanding of sailingOther duties and responsibilities : Manning the reception desk answering questions and queries. Answering the phone, transferring calls, taking andpassing on messages. Taking payments as requiredOpen & distribute post ensuring all post is date stamped and delivered to the right personLost property

logging, tidy & communicating with membersDeal with general queries either by email, on the phone, by letter or in person.Take, process and monitor accommodation, training & event bookings.Scan & file risk assessments & Maintanence H&S checks each weekUse of the tannoy system appropriately to notify members & CompetitorsType menus, notices and lettersProvide administrative support to the House Manager including setting up customer accounts, schedulingappointments and completing table plans.At the end of each day, reconcile the till.Provide support to the wider office and management team as required.Administrate the completion of DBS checks for staff and volunteers as required.Complete monthly stock checks and orders of stationary and first aid equipmentAdd events to the systems including any house events, training and meetings, ensuring information on the onlinebooking system is up to date and correctCreate any tickets that are required for events and promotions.Support the wider Office team in ensuring all information is correct on the website, posters and the bookingsystem.Salary-

20,328Benefits

Use of Club Facilities, Annual Staff Bonus, Free Parking, Discounted Food and Beverages, access tosailing and powerboat lessons.Working hours

4 days a week; 32 Hours. Working days Thursday. Friday, Saturday & Sunday. Flexibility will berequired, and more work may be required at peak times. Evening and weekend work is required.Right to Work

Candidates must have the right to live and work in the UK, hold a current driving license and valid passport

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