Jobs in Glasgowscotland

The Scottish Qualifications Authority (SQA) is Scotland's national awarding and accreditation body. We are trusted to oversee thousands of qualifications that are available in schools, colleges, and workplaces, not just in Scotland, but around the world.

We are committed to providing high-quality modern apprenticeship opportunities - giving Scotland's young people the chance to earn and learn, while working towards valuable SQA vocational qualifications. Whether applicants are seeking to build on their existing qualifications to take the next steps in their chosen career, or to gain their crucial first experiences within a particular sector, our Modern Apprenticeships have lots to offer.

A Modern Apprenticeship at SQA will give you the knowledge and transferable skills you need to get your career off to a great start. Our established two-year programme offers successful applicants the chance to be part of an innovative public sector organisation, experience responsibility and a variety of work activities all whilst while working towards industry recognised qualifications.

Apprentices on this 24-month programme will be assigned to the Contract Operations team while gaining an SVQ in Business and Administration and an HNC in Business delivered in partnership with RT Resources and City of Glasgow College.

We welcome applications from 16 - 19-year-olds, or up to 29 if you are disabled or care-experienced.

About the role

Based in the Corporate Strategy & Business Development (CSBD) directorate, apprentices will work alongside specialist teams delivering assessment services on behalf of a range of UK Government bodies and other commercial clients.

You will join a large business area in CSBD that delivers a range of assessment and qualification services for commercial clients. The role may include customer service, data handling and processing, contributing toward documentation to support risk and business continuity needs, as well as identifying opportunities for improvement.

Responsibilities

• Provide administrative support, ensuring activities are carried out accurately, according to plan and ensure compliance with documented processes
• Provide a high level of customer service in respect to queries, ensuring responses are issued promptly, accurately while maintaining key stakeholder relationships
• Assist with the planning and co-ordination of diaries and filing of information
• Contribute to continuous improvement initiatives by reviewing and recommending improvements to administrative procedures and systems
• Maintain confidentiality when dealing with sensitive information, ensuring information is up to date, stored securely and readily accessible

Young talent at SQA

This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to :

Benefits

Entry criteria

One Higher at Grade C or above AND three National 5 qualifications at Grade C or above in relevant

Closing Date : Sunday 27 th April

Please note that interviews will be held week beginning Monday 2 nd June.