Jobs in Gildersome, england, united kingdom

Company Description

Come join us and make a difference in the world!

Discover more at  www.necsws.com

NO AGENCIES PLEASE

Job Description

Please Note - Role can be Hybrid or Remote Subject to Location

It’s a really exciting growth time in our Housing Team. We have numerous contracts with some fantastic customers, who are upgrading, migrating or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation Consultants, who will specialise in our Repairs Module, to ensure our customers are given the best experience possible. This is a Home Based role, reporting to one of our Lead Implementation Consultants.

When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow, and complete personal aspects of the work until you are ready to work directly with customers independently on a full end to end project.

MAIN RESPONSIBILITIES :

• Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice / Homelessness with a focus on how the system is configured and built.
• Provide excellent advice and best practise to current customers using NEC Housing
• Ensure that when we give advice or training, our customers are happy and give positive feedback consistently.
• Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams.
• Create and maintain training courses and solution design manuals for both customers and internal teams.
• Stay up-to-date with the latest developments in all aspects of Social Housing Management.
• Be flexible and available for travel throughout the UK occasionally to visit both customer and company sites when required.

Qualifications

Essential Skills :

Desirable Skills :

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following :

OTHER INFORMATION

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are :

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.