Permanent Jobs in Dudden hill, greater london, uk

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as an Assistant Youth Homelessness Support Worker in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us : Role Overview :

The Brent Young People’s Pathway team provides support to 54 clients (aged 18-21) across accommodation sites, with complex needs, including mental health, substance use, at risk of exploitation, gang involvement, family mediation and needing to access employment, training and education.

As Assistant Youth Homelessness Support Worker at our service in Brent , you will be the first point of contact at reception for clients and visitors, and will be responsible for coordinating the daily office work for the team including leading on Health and Safety.

You will carry out a range of support, housing management and administration duties while managing a caseload of clients by supporting them to develop skills and resilience to live a positive live.

Key Responsibilities :

• Cover all office tasks, including dealing with phones, petty cash management and rent collection, project post, and all referral enquiries.
• Deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary.
• Coordinate appointments for clients e.g. with GP / DWP / Probation, as required.
• Provide advice to clients on housing, health, welfare benefit claims and other issues as necessary.
• Under the supervision of your Line Manager, keywork a small caseload of clients
• Record all resident’s complaints appropriately and refer to relevant individuals.
• Diffuse difficult or dangerous situations, resolve conflict between service users effectively and sensitively and to summon outside emergency or other assistance when necessary.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see attached job description for more information about this job opportunity.

What We Are Looking For – Person Specification :

In return for working here, you will receive :

Note :

Applications submitted without a supporting statement and / or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.