Jobs in Clacton on sea, essex

Activities & Leisure Manager - Essex

Join our team at the Orchards Holiday Village close to the maritime town of Brightlingsea on the 'Essex Sunshine Coast'.

St Osyth, Clacton-on-Sea, Essex CO16 8LJ GBR

Job Details Position : Activities & Pool Manager

Type : Full-Time / Permanent - 45 Hours per week

Bonus : Up to 10% Annual Bonus

We can provide on-site accommodation, subject to availability and T&Cs

Join our One Great Team here at Haven as an Activities & Pool Manager ! Bring your leadership skills to the poolside, where you'll ensure every guest makes a splash with memorable swimming experiences and action-packed activities.

In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

Team Leadership : Lead, motivate, and support the team to deliver excellent service and achieve targets.

Guest Experience : Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.

Performance Management : Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.

Resource Management : Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.

Compliance and Safety : Ensure all operations comply with health and safety regulations, company policies, and standards.

Problem Solving : Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.

Training and Development : Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
• PPO and SPTO certificates preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer

How to Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages : an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at : [email protected]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.