Jobs in Chinnor, oxfordshire, uk

Customer Care Operative - Oxfordshire / Bucks / Berks - Permanent - £40,000 - Van and Fuel CardWheatstone Solutions are working with a Residential developer looking to recruit an experienced Customer Service Maintenance Operative into the team.The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period.Duties of the role :

• Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
• Liaise with the Customer Care Team based in Head Office.
• Ensure all required materials and resources are available prior to attending customers’ appointments.
• Always maintain a high standard of professionalism and that excellent Customer Service is delivered.
• Maintain cleanliness of the van, ensuring it is always clean and tidy and any faults or issues are reported.
• Ensure the customers’ home is prepared prior to works to ensure upmost cleanliness on the finishing of projects.
• Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted.
• Ensure the highest level of Health and Safety adhered to at all times.
• Work with the Customer Care team to ensure that any particular build ...