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Dutch Speaking Customer Service Representative
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CBW Staffing SolutionsChertsey,South East,UKDutch Speaking Customer Service Representative
TEAM CareersChertsey, Surrey, UKA successful operation with sites in the UK and Europe is looking for a Dutch Speaking Customer Service Representative. Reporting into the Customer Services Team Leader, you will provide a courteous, professional, efficient, and reliable first point of contact service.
This office based role comes with a salary up to £30,000 per annum, along with a flexible benefits package which includes a pension, 25 days holiday, excellent pension, a discretionary bonus, and other attractive benefits. You will be working 4 days per week at the offices in Chertsey.
As Dutch Speaking Customer Service Representative, your responsibilities will include :
- Processing orders, complaints, returns and credits
- Maintaining customer accounts
- Resolving product or service complaints : investigating the cause and offering the best solution to solve the problem, following up to ensure full resolution within agreed SLAs
- Managing incoming calls and emails
- Identifying customers needs to ensure complete satisfaction
- Building and maintaining strong relationships through open communication
- Supporting Key Account Managers in meeting personal and team sales targets
Were looking for a Dutch Speaking Customer Service Representative with the following skills and experience :
Fluent Dutch with excellent English. An additional European Language...