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Permanent Jobs in Cheltenham, uk
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Client Account Coordinator
Katie Bard CareersCheltenham, Gloucestershire, UK- Promoted
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Client Account Coordinator
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General Manager
C2 RecruitmentCheltenham, England, United KingdomDispatch Operative
Pure Staff LtdCheltenham, GloucestershireClient Account Coordinator
Katie Bard CareersCheltenham, Gloucestershire, UK- Permanent
A close knit, entrepreneurial and collaborative business based in the Cotswolds are seeking a forward thinking, client focused and detail oriented Client Account Executive to join their growing team on a full time, permanent basis with the opportunity for hybrid working. Supporting the founder of the business you will work closely with an experienced team to help with all administrative and client focused aspects of the business. The successful candidate will have a proven track record of working in client focused roles, ideally within rapidly growing businesses alongside have a broad administrative background. You must have strong communication and administrative skills alongside being a team player and have a flexible approach to work.
Day to day duties include :
Managing of the CRM system, Utilising AI to conduct detail reports for their clients
Analyse data to report on trends and present back to clients where needed
Handle all queries from clients, ensuring their SLAs are adhered to.
Set up new clients on their system and helping them through the onboarding process
Support with invoicing and payment collection, handling any billing queries< / ...