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Permanent-full-time Jobs in Burnley, england, united kingdom

Last updated: 2 days ago
Customer Services Team Leader

Customer Services Team Leader

LiberataBurnley, England, UK
Full-time +1
Job share 3 days Wednesday Thursday and Friday 9 : 005 : 00 22.Looking for a New Career a rewarding one!.If you have what it takes to lead develop and motivate a team a high performing team this rol...Show moreLast updated: 3 days ago
Finance Manager

Finance Manager

Kenton Black LimitedBurnley, Lancashire, UK
£65,000.00 yearly
YOU MUST BE RESIDING IN THE UK CURRENTLY, HAVE UK BASED EXPERIENCE AND NOT REQUIRE A SPONSORSHIP TO APPLY FOR THIS POSITION, PLEASE OTHERWISE DO NOT APPLY AS YOUR APPLICATION WONT BE PROCESSED • •.Yo...Show moreLast updated: 30+ days ago
EYFS Teacher

EYFS Teacher

Just Teachers LtdBurnley, Lancashire, UK
Permanent
Justteachers is seeking an Early Years Foundation Stage (EYFS) Teacher in Burnley to join one of our partner primary schools, known for their inclusive environment and their positive relationships ...Show moreLast updated: 28 days ago
Multiskilled Maintenance Engineer - Nights

Multiskilled Maintenance Engineer - Nights

Employment SolutionsBurnley
£45,000.00 yearly
Permanent
Join a forward-thinking advanced manufacturing company, who supply into the Automotive, Aerospace and related industries. We are actively headhunting a Multiskilled Maintenance Engineer to join a th...Show moreLast updated: 30+ days ago
  • Promoted
Mobile SMART Repair Technician

Mobile SMART Repair Technician

Automotive Repair SystemsBurnley, Lancashire, United Kingdom
Full-time +1
We are the UK's largest Independent supplier of SMART Automotive Repair Services.Due to the overall quality of our S.T (Small to Medium Area Repair Technique) package, our company is gaining signif...Show moreLast updated: 30+ days ago
  • Promoted
Senior Care Coordinator

Senior Care Coordinator

Domus RecruitmentBurnley, Lancashire, United Kingdom
Full-time
Are you a driven and experienced Senior Care Coordinator ready to take the next step in your career? This is a fantastic opportunity to join a well-established domiciliary care provider in Burnley,...Show moreLast updated: 16 days ago
Personal Trainer / Fitness Coach - Burnley, Lancashire

Personal Trainer / Fitness Coach - Burnley, Lancashire

JD GymsBurnley, Lancashire
Part-time
Personal Trainer / Fitness Coach - Burnley, Lancashire.Do you want to develop your Personal Training career in an exciting, award-winning gym chain that is taking the fitness sector by storm?.With ...Show moreLast updated: 30+ days ago
English Teacher - Burnley - Full Time

English Teacher - Burnley - Full Time

Wayman GroupBurnley, England, GB
£30,000.00–£46,525.00 yearly
Full-time
Quick Apply
Are you currently looking for a English Teacher position in an exciting environment where you will be able to get support and career development?. Do you have the passion, motivation, and drive to w...Show moreLast updated: 30+ days ago
Domestic Assistant

Domestic Assistant

Exemplar Health CareBurnley, NW, UK
Domestic Assistant When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be review...Show moreLast updated: 13 days ago
Registered manager

Registered manager

Leaders In Care RecruitmentBurnley, Lancashire, UK
£60,000.00 yearly
Full-time
Are you a seasoned Registered Manager RMN searching for a fresh challenge? Our client, a well-established provider dedicated to prioritising care, is expanding their portfolio of specialist mental ...Show moreLast updated: 30+ days ago
Cover Supervisor

Cover Supervisor

ReedBurnley, Lancashire, UK
£75.00–£100.00 daily
Full-time
Reed Education work in partnership with Lancashire County Council (Lancashire Teaching Agency) and we are now recruiting for Cover Supervisors to join our team in the Burnley area.The key role of a...Show moreLast updated: 8 days ago
Administrator

Administrator

DiaverumBurnley
£28,137.00–£33,719.00 yearly
Full-time
Staff Nurse Crawley Clinical Full time Permanent.Staff Nurse - Join Our Renal Nursing Team! .Calling All NMC Registered Nurses and Soon-to-Be Grads! . Ready for an Exciting Nursing Career in Dialysi...Show moreLast updated: 30+ days ago
Postperson with Driving

Postperson with Driving

Royal mailBurnley, United Kingdom
£12.54 hourly
Full-time +2
Location : Burnley Delivery Office, BB11 1DY .Hours : 35 : 00 hours per week, working 5 days across Monday - Sunday, working between 07 : 30-15 : 00 and 11 : 00-18 : 00. Due to operational demand, you will be ...Show moreLast updated: 2 days ago
  • Promoted
Cnc Turner Programmer Setter Operator

Cnc Turner Programmer Setter Operator

Central RecruitmentBurnley, Lancashire, United Kingdom
Full-time
Cnc Turner Programmer Setter OperatorJob TitleCnc Turner Programmer Setter OperatorSalary / Rate£18 - £20 / hourLocationBurnley, LancashireCompanyCentral RecruitmentDescriptionDo you thrive in a fast-p...Show moreLast updated: 21 days ago
Healthcare Assistant - Outpatients

Healthcare Assistant - Outpatients

East Lancashire Hospitals NHS TrustBurnley
Part-time
We have an exciting opportunity to recruit a full time Trainee Assistant Practitioner to join our Integrated Stroke Rehabilitation Therapy Service. The position gives you the opportunity to complete...Show moreLast updated: 8 days ago
  • Promoted
Engineering Supervisor

Engineering Supervisor

AWC STAFF SERVICES LTDBurnley, Lancashire, United Kingdom
Full-time +1
To apply for this role, please call Alan on (phone number removed).AWC Staff Services are looking to recruit an Engineering Supervisor for our clients offices in Yorkshire and Lancashire.The role w...Show moreLast updated: 23 days ago
Residential Night Care Assistant Woodside Residential Care Home Padiham

Residential Night Care Assistant Woodside Residential Care Home Padiham

Lancashire County CouncilBurnley, England, UK
SalaryPer annum Permanent Part Time 21 hours per week Pro Rata Woodside Residential Care Home.Job Description and Person Specification. We have lots to offer including : .Comprehensive induction p...Show moreLast updated: 20 days ago
Key Stage 2 Teaching Assistant

Key Stage 2 Teaching Assistant

Teaching PersonnelBurnley, Lancashire, England
Full-time
Quick Apply
A small school located in the borough of Pendle are seeking to appoint a high calibre Teaching Assistant to work within their year 4 class. The role will commence on a full-time basis starting immed...Show moreLast updated: 21 days ago
  • Promoted
Graphic Designer

Graphic Designer

Focus 5 Recruitment LtdBurnley, Lancashire, United Kingdom
Full-time
Focus 5 Recruitment are proud to be working with a client who is looking to hire a talented Creative Graphic Designer to join their growing marketing team. This is a fantastic opportunity for a crea...Show moreLast updated: 2 days ago
Behaviour Support Teaching Assistant

Behaviour Support Teaching Assistant

Vision for EducationBurnley, GB
£400.00–£450.00 weekly
Do you have a desire to work with children with Special Educational Needs and Disabilities? Are you a bubbly and enthusiastic person?. Vision for Education are experiencing a high demand from specia...Show moreLast updated: 30+ days ago
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Customer Services Team Leader

Customer Services Team Leader

LiberataBurnley, England, UK
3 days ago
Job type
  • Full-time
  • Part-time
Job description

Contract type : Job share 3 days Wednesday Thursday and Friday 9 : 005 : 00 22.2hrs

Looking for a New Career a rewarding one!

If you have what it takes to lead develop and motivate a team a high performing team this role is for you!

Looking for a great work life balance You have come to the right place as we are only open MONDAY to FRIDAY 9 : 005 : 00 and dont work Bank Holidays!

Your new job description :

The role is site based at our Pendle office where you will manage a team of staff which include a mix of homeworkers and office who deliver telephony and face to face customer services.

Liberata is an AWARD WINNING outsource company ; this means you will support us to work alongside our clients to ensure we are caring for our customers whilst delivering contractual agreements.

Work alongside a fantastic support team whose key drivers are to look after our colleagues and our customers!

Daily satisfaction going home knowing that you have led a team who look after customers some highly vulnerable and YOUR TEAM have made a difference to them! Its not a standard customer services as we are a CARE CENTRE and not a call centre!

Travel to other Liberata sites maybe required from timetotime.

Whats in it for you!

  • Monday to Friday working
  • No Bank Holiday working
  • Working only between 9 : 005 : 00
  • Free eye tests
  • Development and qualification opportunities key passion of ours is colleague growth and development
  • 26 days annual leave (Fulltime) up to 8 days Bank Holidays
  • Organised company events
  • Wellness programme
  • Staff Referral Programme.
  • Access to staff discounts with retailers such as Argos Currys M&S B&Q Debenhams.
  • Liberata will also automatically enrol you into our contribution matching pension scheme.

What we expect from you :

  • Experience of working in a Customer Services environment
  • Experience of dealing with challenging situations and difficult customers
  • Ability to manage teams within a performance and quality framework
  • Able to build excellent working relationships with all stakeholders
  • Ability to identify risks which will impact service delivery and plan accordingly
  • Providing solutions to problems and demonstrate a can do attitude
  • Knowledge and use of Microsoft Word; Excel and PowerPoint
  • Strong verbal and written communication skills with all stakeholders
  • Good organisational and time management skills
  • A motivator of staff to help them achieve their targets
  • Education to GCSE level or equivalent
  • Welsh Speaking as first or second language desirable
  • Key Deliverables :

  • Ensure individual performance targets are met
  • Ensure individual quality targets are met
  • Where process instructs ensure customer queries are dealt with to completion while minimalizing the need to pass the query to another party and also minimalizing the need for the customer to make further contact
  • Maintain a high quality of work in accordance with departmental and service agreements including client procedural and financial standards
  • Observe confidentiality and data security of document handling.
  • Adherence to all company policies and procedures applicable to this role. This includes but is not limited to HR Health and Safety Finance IT GDPR Information Governance Business Continuity Marketing & Branding.
  • Key Tasks :

  • Coach and support your team deliver to meet contractual targets and monitor individual performance
  • Equip your team to deliver in line with operational (procedural) standards.
  • Ensure team members are managed within Liberata policy and procedures.
  • Ensures team members are kept up to date with latest companyservice news and policy.
  • Support line manager with / at meetings.
  • Supports service line initiatives and strategy.
  • Liaise with internalexternal bodies ensuring the promotion of service.
  • Responsible for personnel data in compliance with the data handling policy.
  • Drive Engagement and Positive communication with team members
  • Give positive feedback and reward your team
  • Develop your team to not only be the best in their role but to be ready for any future development opportunities.
  • Whats in it for you!

    Not only do you get to join an awardwinning business you are joining at an exciting time as we are reviewing and developing our services!

    Liberata is committed to creating opportunities for its employees its clients and its shareholders. Our employees are motivated and we realise their potential challenging them to learn and to embrace new skills. Our passion for process and an intense client focus ensures that we deliver an awardwinning service with our call centre agents being an integral part of our team.

    Security vetting and checks :

    If you are successful you will need to comply with the governments Baseline Personnel Security Standard Verification process this includes a basic criminal record check which will identify any unspent convictions and a financial probity check which will check if a CCJ IVA Bankruptcy Decree in Scotland Administration Order appears on a credit file if you are unable to meet these requirements your offer may be revoked.

    The Company

    Liberata is a leading business service provider to public and private sector organisationsthroughout the pride ourselves in revolutionisingour clientsoperations using our expertiseand innovative solutions across a wide range of services including Revenues & Benefits Finance and Accounting HR & Payroll and Customer aim is to work in partnership with our clients to assistthem in becoming more efficient; leveragingour best in classbusiness process outsourcing and operational transformation expertise.

    Liberata is committed to creating opportunities for its employees its clientsand its passion for process and an intense client focus ensures that we deliver an award winningservice and our entire workforce are encouraged to demonstrateour company values.

    Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking enthusiasticand seeking a challenge we are the organisationfor you.

    The Benefits

    Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK.

    For the full list of benefits please click here but below is a taste of what we offer :

    Life

    assurance

    Equivalent to 4 times annual salary

    pension

    scheme

    Contribute up to 6% and the company will match the contribution

    Professional development

    Support towards gaining professional qualifications

    Reward

    scheme

    A wide range of benefits rewards and discounts

    Documents

    Key Skills

    Hyperion,Acquisition,Asset,ABAP,Basic,Activex

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1