Jobs in Bristol, bristol (county), united kingdom
Last updated: 5 days ago
Likewize Support provide knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers.
Our Digital Delivery (DD) function creates and en...Show moreLast updated: 30+ days ago
Are you seeking a dynamic AI centred role that challenges you to innovate and make a difference? Look no further! We're a company dedicated to producing cutting-edge products that safeguard lives, ...Show moreLast updated: 30+ days ago
We are always looking for consultants who might be interested in taking on a locum position.We are also very interested in speaking to any candidates coming up to CCT who might be looking to locum ...Show moreLast updated: 30+ days ago
My client is seeking an IFA to join their progressive and client-focused, financial planning-led wealth management firm as an employed adviser.
In this role, you will understand your clients current...Show moreLast updated: 30+ days ago
Fulkers Bailey Russell are a multi-disciplined Construction Consultancy that's big enough to handle the most challenging and exciting of projects, yet small enough to foster a culture of genuine ca...Show moreLast updated: 30+ days ago
MECHANICAL DESIGN ENGINEER – BRISTOL.Annual Bonus Scheme, 25 days + Bank Holidays, Flexible working, Hybrid working, Medical cashback plan, 7x DIS, Access to Perkbox.
Due to ongoing success and comp...Show moreLast updated: 30+ days ago
Welcome to The Gym Group, where fitness meets fun and purpose meets passion!.Join our nationwide community dedicated to making fitness accessible to all.
Level 3 Qualified Personal Trainer.Well we'...Show moreLast updated: 30+ days ago
An opportunity to use Building Surveying skills to help Clients drive the ESG agenda, providing practical, simple and clear advice.
Working with our specialist ESG team focusing on pre-acquisi...Show moreLast updated: 30+ days ago
Owen Reed is partnering with a top law firm in London to find a Document Centre Specialist who can offer exceptional, forward-thinking support to senior partners and fee earners.This is a fully rem...Show moreLast updated: 5 days ago
Permanent Monday to Friday, 9am to 5pm or 4 days a week.On-site parking Friendly team lovely offices.We are currently seeking a professional and motivated Legal Secretary to join a well-established...Show moreLast updated: 30+ days ago
A Wonderful new Montessori Nursery in Kingswood are seeking part time and full time childcarers to join their team on this exciting new journey.
Main duties : • Preparing the Montessori environment f...Show moreLast updated: 30+ days ago
Job Title : Capability Lead Waste and Environmental.Location : Warrington, Cheshire or Bristol or Newbury, West Berkshire + Hybrid Working Arrangement.
Compensation : Competitive Salary + Benefits.Role...Show moreLast updated: 30+ days ago
AI Chat Content Specialist
LikewizeBristol£50,000.00–£55,000.00 yearly
Full-time
Algorithm Specialist
Gold GroupBristol£30,000.00 yearly
Senior Private Client Lawyer (2505)
Cathedrala appointmentsBristol, UK Cathedral Appointments is delighted to partner with a forward-thinking UK Top 100 full-service national law firm that is renowned for its open and inclusive culture, where teamwork and collaboratio...Show moreLast updated: 30+ days ago
Oncology Consultant NHS UK
RIG Locums LtdBRISTOL, UK£24.00–£37.00 hourly
IFA
IDEX ConsultingBristol£50,000.00–£85,000.00 yearly
Senior Building Surveyor
Fulkers Bailey RussellBristol, England, GBFull-time
Quick Apply
Head Coach
Frasers GroupBristol, gb To own and lead fitness product, positively impacting members and mentoring the team to deliver the best fitness experience.
This is a full-time position reports directly into the General Manager an...Show moreLast updated: 30+ days ago
Mechanical Design Engineer
Hunter SelectionBristol£35,000.00–£40,000.00 yearly
Permanent
Level 3 Qualified Personal Trainer - (Tiered Hours Contract) - Bristol Avonmeads
The Gym GroupBristol£35,000.00–£50,000.00 yearly
Part-time
ESG Building Surveyor
Workman LLPBristol, England, GB£40,000.00–£45,000.00 yearly
Full-time
Quick Apply
- Promoted
Document Centre Specialist
Owen ReedBristol, UKFull-time
Legal Secretary
PertempsBristol,South West,UK£30,000.00–£35,000.00 yearly
Full-time +1
Quick Apply
Montessori Teacher
TiniesBristol, Bristol£25,000.00 yearly
Part-time
Capability Lead Waste and Environmental
Babcock International GroupBristol, GB£40,000.00–£47,000.00 yearly
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AI Chat Content Specialist
LikewizeBristol30+ days ago
Salary
£50,000.00–£55,000.00 yearly
Job type
- Full-time
Job descriptionCopywriting experience Data analysis experience, basic competency in appraising data sets and devising next steps Good organisational and time management skills Familiarity with workflow management & delivering to set timescales Knowledge of usability, accessibility and web content guidelines Working knowledge of Content Management Systems (CMS) Some experience of web / text analytics programs Some HTML knowledge desirable Confident pro-active approach – able to propose and crucially follow through Technically capable, curious independent thinker- Interest in technology Adept in problem solving and resolution Team player with a ‘can-do’ attitude
Description
AI Chat Content Specialist
Bristol, UK
Salary - DOE
Likewize Support provide knowledge solutions and technical support for a range of world class brands, from banks & cell phone networks to retailers. Our Digital Delivery (DD) function creates and enables the communications for those support tools underpinned by continuous insight.
We are part of Likewize. Likewize is a leading tech Protection and support company dedicated to resolving over 250 million tech problems each year. We are committed to delivering innovative solutions and exceptional service to our clients / customers.
Job Profile
This role requires a content specialist to create content for a chatbot application in order to resolve customer queries digitally in the first instance and drive customer satisfaction.
In addition to adding new content, AI Chat Content Specialists will also assess the existing knowledge bank to determine whether content needs updating or amending where it is out of date and when new query types arise. Content Specialists will need to research issues and content, and where appropriate, reach out to key points of contact to request information about the underlying issues and products in a timely manner.
Key Responsibilities
- Create new content in response to customer queries and requests
- Appraise regular feeds of customer queries to :
- accurately craft / update responses to those queries
- Identify emerging trends
- further understand future intents and to craft content which anticipates the next / most likely follow on query
- Regularly update the search tool to accurately retrieve updated content responses
- Become a subject matter expert within Digital Delivery (DD) on the underlying products as well as the chat application itself
- Provide regular updates to stakeholders on changes and updates made to the application and content
- Actively champion insight led thinking across DD teams and wider LCX
- Help to implement and adhere to best practice standards in content creation and delivery
- Utilise and appraise available insight - sharing more widely across DD if solutions can be enhanced
- Play a key role in implementing our content strategy by providing the right content delivered appropriately (format).
- Respect the value of information by following Likewize's data protection / information security policies and procedures
Skills / Experience
Personal attributes
We offer a competitive compensation and benefits packages, along with opportunities for professional growth and development.
If you are a creative thinker who enjoys working in a dynamic and innovative environment, we would love to hear from you. Join our team and contribute to the success of Likewize Support!