Jobs in Brighton, east sussex, united kingdom

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

We have an exciting opportunity for a Manager – Digital Product Management within the dynamic AML / KYC Product & Capabilities team, which forms part of the Company's ongoing Financial Crimes Transformation program. This Product Manager role will be a thought leader with a product and solutions mindset, focusing on the delivery of the Issuing Legal Entities eRefresh end-to-end product capabilities across international markets, partnering closely with a 3rd party vendor responsible for developing a digital customer experience.

This role will form part of a taskforce that will look ahead in our ambitious roadmap, paving the way for our enterprise delivery teams to deliver eRefresh in International markets. You will be responsible for shaping that roadmap by leading end-to-end pre-discovery and discovery with our market partners, and translate that into product capabilities and acceptance criteria by collaborating with product owners, platform, engineering and business stakeholders across the enterprise. You will be comfortable working on initiatives in the spotlight of senior leaders and able to lead complex discussions with market partners. Together, we will deliver the eRefresh roadmap to support the Financial Crimes Transformation strategy, driving outcome oriented and customer centric conversations with our business collaborators and partners to deliver for our customers.

The ICS Risk and Control organization is responsible for supporting our business across 27+ markets, and has established a centralized Financial Crimes Transformation and Anti Money Laundering (AML) program designed to accelerate progress in delivering on KYC and AML obligations. This is in response to increased regulatory risk as a result of growing expectations and expanded regulatory requirements.

The Financial Crimes Transformation program is focused on defining a robust and sustainable AML KYC and KYB framework that can demonstrate :

• Clear long-term vision, underpinning an optimised customer journey and servicing strategy translated into a multi-year capability set and delivery roadmap
• Robust, sustainable processes that drive a high degree of quality with effective controls and rigorous business testing
• Strong business governance and accountability
• Mature business risk management practices in relation to AML and Terrorist Financing

How will you make an impact in this role?

Minimum Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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