Jobs in Ash vale, surrey, uk

Group Integration Lead£28,000 - £32,000Would you like to work for the leading provider of high-quality print on demand solutions and personalised home décor that are also part of a group of 13 other businesses with plans to extend even more!Key Duties and ResponsibilitiesWorking closely with the Commercial, Technical & Operations Teams you will be responsible for customer onboarding into both businesses. Initially you will be reviewing the existing customer onboarding processes, identifying areas for improvement to enhance customer satisfaction and retention. Assist in developing, documenting, and refining the customer onboarding processes to ensure a seamless & efficient experience for new & existing clients. Managing the end-to-end customer onboarding process and gathering customer requirements to coordinating with internal teams for integration setup and providing training and support to clients. Serving as the primary point of contact for clients during the onboarding and integration phases, addressing any questions, concerns, or technical issues promptly and professionally. Working closely with the Commercial teams to ensure a smooth transition of clients from the sales process to onboarding and integration and maintaining clear communication and alignment throughout. Provide ongoing support to customers post-integration, troubleshooting issues, addressing inquiries, and ensuring overall customer satisfaction....