Jobs in Armscroft, gloucestershire, united kingdom

Credit ControllerGloucester (Onsite)£30,500We are looking for a Credit Controller to join a busy team, within the Accounts function. Your focus will be on mitigating risks and maximizing profits by ensuring credit issued by the company is paid in full and on time. You will continually look for ways to make the debt collecting process more accessible, more punctual and beneficial for both the company and the customer. You will also help the company with future decisions by reporting and analysing current financial activity within your customer range.

Main duties and responsibilities : Managing the debt of a portfolio of customersManaging customer account details ensuring they are up to dateDeveloping a B2B relationship with the customerSending copy documents on requestReleasing on-hold accounts following paymentDealing with customers over the phone and emailCommunicating with area sales representatives & other departments to resolve queriesHanding of customer complaints by obtaining information and offering possible solutionsOpening (and closing) customer accountsAllocating payments, refunds dailyReleasing pro-forma orders following payment of accountUpdating ledgers with on hold queriesReconciliationsSending monthly report to the Accounts Manager, regarding unpaid invoices

You will have : . 2 years+ in a similar roleExcellent customer servicePatience and the ability to remain calmAnalytical skills and thorough attention to detailThe ability to listen and negotiate with customersExcellent verbal communicationPersistence and determinationFamiliarity with data entry softwareAbility to work well in a team

Benefits : CanteenCompany pensionDiscounted or free foodEmployee discountFree parkingOn-site gymOn-site parkingReferral programme

What we offer : Job securityFree parking on siteFree breakfast cereals and drinksGym on site

Additional pay : Yearly bonus £250

Benefits : CanteenDiscounted or free foodEmployee discountFree flu jabsFree parkingOn-site gymOn-site parkingReferral programme

Schedule : 8 hour shiftDay shiftMonday to FridayNo weekends

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