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Jobs in Ansty, warwickshire, warwickshire, uk
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Anson McCadeAnsty, England, United KingdomGuest Services Assistant
Exclusive Hotels and VenuesAnsty, United Kingdom- Full-time
Job Introduction
In a Nutshell
We are actively seeking a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!
Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.
Role Responsibility
Lots to do, but lots of fun
The Guest Services Assistant will be responsible for ....................
- Meeting and greeting guests to ensure they receive a warm welcome, and are provided with all the relevant information they need for their stay
- Manage arrivals and departure process, ensuring that all guest and function accounts are correct and settled at the time of departure
- To provide consistent and personal guest service that creates repeat custom
- Anticipate the guest needs, respond promptly and create innovative solutions to any issues that may arise
- To provide courteous and professional service, using guests’ names at every opportunity
The Ideal Candidate
Are you right for us?
Out ideal Guest Services Assistant will have :
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include :
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for