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Hire and Transport Coordinator
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Castle Employment Group, A Sunday Times Best Company to Work forPickering, England, United KingdomHire and Transport Coordinator
Castle EmploymentThornton-le-Clay, North Yorkshire, United Kingdom- Full-time
Location : Outskirts of YorkHours : Monday to Friday, 8 : 00 AM – 4 : 30 PM (Flexible Start & Finish Times Available)Salary : Competitive, Dependent on ExperienceBenefits : 33 Days Holiday (Inclusive of Bank Holidays), Company Phone & Tablet, Healthcare, Pension Are you an experienced Transport Coordinator with a background in Plant Hire, Powered Access Hire, or Car Rental Hire? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! A family-run business with a close-knit team that prides itself on exceptional customer service and efficiency. As a Hire & Transport Coordinator, you’ll play a key role in ensuring smooth operations, working alongside the service department and engaging with clients to provide top-tier service. Your Role Will Include : Customer Interaction : Taking inbound calls, providing expert advice, and ensuring clients receive the best service.Transport & Delivery Planning : Coordinating deliveries and collections efficiently to meet client needs.Operational Coordination : Liaising with the service team to ensure equipment is maintained and delivered in top condition.Upselling & Business Growth : Identifying opportunities to upsell additional services, equipment, and accessories to maximise revenue.Systems & Administration : Using computer system for bookings, scheduling, quoting and maintaining accurate records (computer literacy is essential).What We’re Looking For : Experience in Hire, Plant Hire, Powered Access Hire, Car Rental, Transport Coordination, or Logistics.Strong customer service skills – you’ll be the first point of contact for clients, so professionalism and friendliness are a must.Ability to work in a fast-paced, problem-solving environment, ensuring smooth day-to-day operations.A proactive and organised approach to work, with strong attention to detail.If you're looking for a role where you can make an impact, be part of a supportive team, and grow within a well-established company, apply today