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MetrolineNottingham, NG9 2JYDepartment : IT Department Location : Nottingham, NG9 2JY Closing Date : May 24,
Job Summary
This role will be part of the Infrastructure Team. The Team is responsible for developing and supporting the IT Infrastructure of both Metroline, and Comfort Delgro United Kingdom and Ireland group owned Companies.
The role will be based at our Office in Beeston, Nottingham. However, cover and exposure to the head office in Cricklewood will be required from time to time. There will be a requirement to travel to other Company offices or associated company locations.
Main Responsibilities
- Provision of day-to-day support to the Infrastructure Head / Team and project managers, to assist in delivery, design, and development.
- Maintain effective & efficient infrastructure services used for the delivery of IT solutions across all areas of the business.
- Provide 3rd line support for fault resolution.
- Providing infrastructure solutions that meet the needs of business.
- Providing architectural and technical oversight to the rest of the Infrastructure Team.
- Delivering IT infrastructure projects.
- Ensuring IT infrastructure is appropriately maintained, secure and fit for purpose.
- Ensuring that company’s IT Business Continuity / Disaster Recovery processes and systems are always available and fit for purpose.
- Keeping abreast of new technology and proposing appropriate technical solutions to business problems.
- Establish and maintain co-operative and productive work relationships with peers and help to improve team processes.
- Design and implement secure infrastructure to support evolving company
- Monitor system resource utilization, trending, and capacity planning.
- Monitor performance and ensure system availability and reliability.
- Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the infrastructure.
- Maintain regular relationships and escalate and work with vendors.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Essential / desirable criteria
Competencies & skills
Hours of work
38 hours per week between the core hours of 8.00am and 17.30pm, Monday to Friday. Occasional scheduled non business hours work (maintenance, upgrade, patching etc.)
Salary
Competitive
The Equality Act
Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.