Part-time Jobs in Abingdon, england, gb

Housing Assistant (part-time)

Location :

The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible, and hybrid way where the focus is on outcomes not where you work.Salary and grade :

27,714 per annum Grade 3 (pro rata salary £13,857)Contract Type :

Fixed term contract until 31 March 2026Hours per week :

Part time, 18.5 hours per week

Closing Date : 9 May 2025 (midnight)Interviews :

15 May 2025

About the role and what were looking for

The aim of the Housing Needs team is to ensure that people in housing need have access to the housing and support necessary to meet their requirements.

The Housing Assistant will play an active role in meeting these aims, and in the provision of an efficient and effective housing service by :

answering basic telephone enquiries and dealing with routine correspondenceassisting in processing housing register applications and maintaining the Councils housing registerensuring that customer care, Best Value and best practice are given priorityprocessing invoices and dealing with enquiries relating to payments and billsensuring that accurate and appropriate records are kept using both computer and manual systems, ensuring that confidentiality and data protection are observedassisting in the preparation and presentation of statistics, reports and other documentation as requiredordering stationery and equipment as requiredmaking bookings for meetings or other events and taking minutes of meetingsdeveloping and maintaining good working relationships with colleagues within the team, across the District Councils and with external and partner agencies as appropriateassisting with project work as requiredattending and participating in meetings and training events as requiredplaying an active role in the work of the team, ensuring that team and corporate priorities and targets are met and that procedures are followedundertaking any other duties relating to the work of the team as required

The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post.

About you

Your essential skills, knowledge and experience

experience of dealing with vulnerable, and in some cases distressed peopleexperience of face to face contact with customersability to use IT systems, such as email, word and excelknowledge of advice and support services likely to be relevant to the teams customersgood oral and written communication skillsgood interpersonal skillsunderstanding of confidentialityexperience of working well in a teamfull driving license and use of a car insured for business use

Your essential qualifications

5 GCSEs at grades A

C, or equivalent level of qualification

If you have the following experience or qualifications

its a bonus

knowledge of tenancy law and housing legislationknowledge of welfare rightsknowledge of data protection legislationfamiliarity with the Districtsexperience of working in local governmentexperience of working in social housing

The benefits we offer

A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.Flexible working and annualised hours

a flexible approach to work that our employees love!Salary pay awards

most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April.A generous career average pension scheme which includes life insurance of three times your salaryThe opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work!Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more)We give you two days per year to volunteer within the local community.A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave.

We look forward to hearing from you.

You may also have experience in the following : Housing Officer, Housing Administrator, Housing Admin, Admin, Customer Service Advisor, Social Housing, Administration Assistant, Community Development, Vulnerable People, Supported Housing, Service Delivery, Housing Management, Supported Living, Sheltered Housing, Housing Assistant, etc

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