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Video product manager • london, england, uk
Product Manager
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Red EngineLondon, United Kingdom, United Kingdom- Full-time
About Us
Hello, we’re Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experiences, taking traditional pastimes and reinventing them in a spectacular setting.
We do things a little differently here, everything you see when you visit one of our venues, is done in-house , from interior design to gaming and technology. We’re passionate and friendly, who work hard, but make the most of celebrating the wins along the way. We get stuck in, and we support each other, with a warm and embracing culture.
With a total of 1 8 incredible venues throughout the UK, we have ambitious plans and are never standing still, always looking for ways to innovate and improve. We’re excited to be on the hunt for a Product Manager to join our in-house team and make a real impact.
The Job
As a Product Manager for the L oyalty S quad , y ou will have ownership of the loyalty proposition , experience, product roadmap, strategy and delivery. You will create a seamless guest membership that boosts engagement and drives repeat visits. The ultimate goal is for you to create products people love.
responsibilities will include :
- Responsible for the end-to-end product experience for My Flight Club / My Shuffle Club members. This includes the full lifecycle; from acquisition, engagement, to retention / churn prevention.
Develop and execute a comprehensive digital product vision and roadmap, sizing the opportunity, gaining buy-in to the vision, managing resourcing, and ensuring delivery .
Identifying the biggest product opportunities to go after to ensure Red Engine is able to achieve key business goals and our north star .
Be obsessed with the guest and focus on understanding their motivations, behaviours and needs.
Conduct guest research across our d igital / physical touchpoints collecting feedback as required through the product development process.
In terrogate behavioural data to review success of product releases and identify development opportunities.
Drive and manage a continuous development environment and product lifecycle.
Stay informed of industry trends, best practices and perform regular competitive analysis .
To be successful in this role, you'll :
Preferably have experience in owning and optimising loyalty, rewards, or subscription products
Have a proven track record of successfully leading and delivering complex products and outcomes, ideally in conversion
Have strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans
Have experience working in an agile development environment, employing iterative and data-driven methodologies
Have exceptional communication skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders
Demonstrate a customer-centric mindset, with a passion for understanding customer needs and delivering exceptional user experience
Have an entrepreneurial spirit, with the ability to thrive in a fast-paced and dynamic environment
Be a curio u s , c reative think er with a problem-solving mindset
What you'll get
Holidays
venues, working collaboratively in our bright offices in Angel, or focusing on
individual projects with work from home Thursdays)
Monday, 25% off Tuesday – Saturday, and free game hire)
venue
teambuilding events
physiotherapists
Here at Red Engine, we believe our success begins
and ends with our people. We are committed to a diverse culture where all our team
feel respected and included. We acknowledge the power that a diverse set
of beliefs and perspectives can bring, and that a variety of voices strengthens
our team, enhances creativity, and drives innovation. We welcome applications
from candidates of all identities, including individuals of different races,
ethnicities, genders and sexual orientations. If you're passionate about
contributing to a culture of inclusion and collaboration, please apply.