Permanent Customer service advisor Jobs in Cumbernauld, uk

Role overview : Cumbernauld

Glasgow

Permanent

Full Time

Grade 3

Salary- £ £28,000 – £32,000 per annum depending on experience plus quarterly bonus

Working hours / Shift Patterns - Working an average of 41 hours per week across 5 over 7 days, with occasional Saturday shifts on a rotational basis.

No Sunday working!

Counties / areas recruiting in : Edinburgh (EH), Dundee (DD), Perth (PH), and Kirkcaldy (KY)

If successful for this role you will start on Monday 9th June and you will need to be available for the first 4 weeks to complete induction and initial training.

At Currys we’re united by one passion : to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here.  You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys.  It’s an amazing team to be part of, with an industry leading NPS and world class 1st visit fix rate!

As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure!

A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.

You’ll learn how to work your magic to keep customers’ appliances in tip-top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.

Role overview : Cumbernauld

• Testing, diagnosing, and fixing white goods in our customers’ homes
• Providing and implementing technical knowledge across a range of white goods appliances
• Driving a company van and managing your own day effectively
• Building our reputation as a home services expert

Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers.

You will need :

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you. They include :

Why join us :

Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we’ll do our best to help.