Permanent Customer service advisor Jobs in Cumbernauld, uk

Your New Role

We have a fantastic opportunity for a  permanent Field Engineer  to join our  TSIC  account in  Cumbernauld.  This will be an  on-site,  mobile role working on Highways in Central Belt.

The  Field Engineer  plays an important part to undertake reactive and planned maintenance, installation, and commissioning works on highways control technology installations throughout Scotland. This includes CCTV, Traffic Monitoring Units, Variable Message Signs, Emergency Telephones and other installation and outstation electronic and communications equipment, mainly motorway based.

The standard hours of work are  40 hours per week, Monday – Friday.

Our  TSIC  account is working in partnership with Traffic Scotland on behalf of Transport for Scotland since 2004. We are responsible for operating, maintaining, and upgrading the motorway and trunk road technology infrastructure across the whole of Scotland.

With over 12,000 intelligent transport system (ITS) assets across Scotland our teams operate and maintain variable messaging signs, CCTV, emergency roadside telephones (ERTs) and various power and communication cabinets.

In addition to this, we manage and maintain hundreds of miles of the motorway and trunk road network across Scotland, as well as providing key consultancy services such as asset management, design services and environmental management.

Our focus is on delivering reliable journey times and a high level of customer care for the people and businesses that use these roads every day.

The Field Engineer will be responsible for :

• Installing, maintaining, and repairing electrical, control and communications installations in accordance with current Regulations and Manufacturer’s recommendations. Response to urgent or emergency failures.
• Initial verification and periodic electrical testing and inspection to BS7671 of electrical installations, and issue of corresponding certification.
• Updating schematic diagrams and as-built records.
• Undertake all aspects of highway electrical maintenance works including routine and cyclic maintenance
• Take responsibility for Health and Safety to keep yourself and others safe, and ensure compliance with relevant legislation
• To keep records, complete all necessary paperwork, communicate and liaise with other employees of Amey, sub-contractors, the emergency services, the police, the general public, clients and customers

What makes this role unique  is that you will form part of a multi-disciplinary team providing frontline maintenance services to ensure availability and safety of operation of Transport Scotland roadside technology assets on Scottish motorways and trunk roads. Due to the nature of this role you  must hold a valid driving licence.

Ideally  you will have a national certificate in an electronic / electrical discipline, and vocational qualifications in the electrotechnical or telecommunications field. In  addition  to this, it would be desirable if you have field installation and servicing role to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed.

What we offer you

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program.

We embrace difference  and  support individuals  to work in ways that work best for them.

We are  committed  to working  sustainably  and by  working in partnership with the communities  we serve, so  people and the planet are protected.

At Amey,  you have freedom to perform  because we know if nothing holds you back, together, we can be extraordinary.

Who is Amey?

Application Guidance

Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion / belief, sexual orientation or age.

We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Apply today – We are excited to hear from you!