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Housing Support Officer

Mears Group PLCGlasgow, Scotland, United Kingdom

30+ days ago

Job type

Full-time

Permanent

Job description

Join to apply for the Housing Support Officer role at Mears Group PLC

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Join to apply for the Housing Support Officer role at Mears Group PLC

Salary up to £28,917 per annum

Full time – Permanent, 40hrs per week, Monday to Friday

Annual salary : up to £28,917.00

Housing Support Officer

Glasgow

Salary up to £28,917 per annum

Full time – Permanent, 40hrs per week, Monday to Friday

Including company vehicle and fuel card or £3,500 company car allowance

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions : Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About The Role

Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role.

As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users’ wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users.

Role Criteria

Experience of working with vulnerable and diverse client groups
Experience and understanding of safeguarding
Ability to identify individuals and family need and recognise the required support packages to maintain independence
Experience working with mental health and or challenging behaviour
To communicate effectively with colleagues, local authorities, and service users
Experience with record keeping and risk assessments
Ability to work under own initiative
Resilient
You will be supportive, trustworthy, a good listener, approachable and empathetic to others
Flexible and happy to travel
Full UK driving license

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Benefits We Can Offer You

25 days annual leave plus bank holidays

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.

Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more

Family friendly policies

Company Vehicle and Fuel Card

Access to EAP Counselling sessions

Required Qualifications

English

Apply below or to discuss your application further; contact :

Beth Dunford (beth.dunford@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Facilities Services

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Housing Officer • Glasgow, Scotland, United Kingdom