Manager, Operational Risk

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Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values : we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient, and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

Lloyd’s is seeking to recruit a Manager of Operational Risk to contribute towards the successful development and execution of Lloyd’s risk framework, ensuring key risks are well understood and managed. The role involves engaging strategically with functions responsible for operational risks, providing oversight and challenge to risk exposures.

Principal Accountabilities

• Operate and enhance the framework to identify, assess, and monitor operational risks, including people, process, systems, and external risks arising from Lloyd’s activities.
• Provide robust oversight and challenge to risk management functions, recommending improvements where necessary, and monitor current and emerging risks.
• Support or lead strategic reviews of key risk areas, reporting findings to senior management. Assist Lloyd’s response to regulatory engagement on operational risks, including resilience.
• Work with executive management to ensure operational resilience aligns with risk appetite, maintaining the ability to deliver core services and meet regulatory responsibilities.
• Report regularly to management and governance forums, participate in risk committees and project meetings.
• Contribute to the Lloyd’s risk framework, supporting processes like Risk and Control Self Assessment (RCSA) to assure risk management within appetite.
• Liaise with stakeholders across Lloyd’s to gather, assess, and report risk information, including reviewing risk register and risk appetites.
• Produce reports such as risk appetite dashboards, risk opinion papers, and ORSA reports for risk committees.
• Respond swiftly to requests from the Chief Risk Officer or Head of Risk Management, including ad hoc projects.
• Support the broader Risk & Regulatory Function and the organization in addressing risks, engaging with risk specialists across the business.

Skills, Knowledge, and Experience

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